Service Engineer
Crank
Job Title: Service Engineer
Chennai, TN, IN, 600 002
Job Summary:
Micro-Poise is currently seeking an experienced Service Engineer. The Service Engineer performs the installation and commission of equipment. Troubleshoots and repairs mechanical problems and/or hardware and software control programming, which includes control circuits, electronics, and P.C. Boards. All machines are PC or PLC-controlled; some machines are linked to the customer’s IT network for host system communications.
Key Responsibilities & Accountabilities:
- Provide service, including machine installation and startup, warranty service, training, and machine upgrades at customer’s site
- Perform functional confirmation and testing to obtain customer acceptance
- Supply technical support for customers, including answering customers’ phone calls and emails for technical issues
- Assist Aftermarket sales team with sales of upgrades or spare parts
- Provide feedback on production, quality, customer satisfaction, and continuous improvements
- Must be able to independently move and/or lift heavy machine parts manually (up to 70-lbs)
- Communicate with the Service Manager throughout customer visits regarding progress or problems on site with written reports, emails, and checking in prior to leaving a customer site
- Other duties assigned by the Service Manager
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.