Summary of Role

As a Pharmacy Benefit Analyst, you will contribute to a wide variety of pharmacy solutions involving RxC Operations and ongoing management of pharmacy benefit projects such as Audits. You will serve as the support on these projects and interface with colleagues internally and PBM vendors, ensure project deliverables, timelines and other requirements are met. You will have the opportunity to grow your pharmacy and broader North American health and benefits business acumen as well as your project management and client relationship skills by working on cutting edge projects alongside experts in the industry.

Qualifications - Graduate

Skills:

• Excellent communication skills along with strong writing and editing skills
• Proficiency in English language
• Demonstrated proficiency in the use of Microsoft Word, Excel, Power Point, Outlook and OneNote
• Strong critical thinking capabilities and the willingness to apply skills proactively
• Ability to manage multiple projects / assignments at the same time
• Possesses a desire to ask questions to deliver a better work output
• Team player with ability to work in groups and independently

Experience:

• 2-5 years of relevant experience, preferred to have background in PBM, US Health and Benefits in project management capacity
• Knowledge of North America pharmacy benefit programs, US health and benefit consulting practice (preferred)
• Prior experience in handling multiple tasks or deliverables with the ability to organize and coordinate effectively

The Role

Serve as the Project Manager working closely with the pharmacy consultant, main liaison to H&B client service team, our PBM partners as well as partner vendors, and support client deliverables on WTW clients, which includes the following:

• Management of RxC programs/solutions and support operations
• Ensuring appropriate and effective communication among team members and partner vendors
• Pharmacy benefit plan document review and analysis
• Facilitate Audit projects of PBM performance
• Analyze and compare vendor products, services, and contracts
• Partner with North America colleagues to deliver superior client service delivery
• Build relationships internally and collaborate effectively on cross-functional teams
• Produce high quality deliverables
• Contribute to the development of new intellectual capital
• Strong attention to detail to ensure accuracy of all deliverables
• Pivot priorities as necessary and easily change direction based on guidance from team leaders

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As a Pharmacy Benefit Analyst, you will contribute to a wide variety of pharmacy solutions involving RxC Operations and ongoing management of pharmacy benefit projects such as Audits. You will serve as the support on these projects and interface with colleagues internally and PBM vendors, ensure project deliverables, timelines and other requirements are met. You will have the opportunity to grow your pharmacy and broader North American health and benefits business acumen as well as your project management and client relationship skills by working on cutting edge projects alongside experts in the industry.

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The Requirements

• Project management experience required
• Strong written and verbal communication skills and project management skills
• Strong attention to detail & proactive listening
• Time management
• Strong client service orientation and ability to respond to all communications effectively and in a timely manner
• Self-starter attitude and ability to work with ambiguity in a fast-paced environment
• Flexibility and proven ability to identify and resolve issues
• Prior experience working with North America based pharmacy benefit programs (preferred)

WTW is an Equal Opportunity Employer

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