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Health & Benefits Country Leader

WTW

WTW

Accounting & Finance
Lagos, Nigeria
Posted on Jan 23, 2026
Role

The H&B Country Head is responsible for driving overall growth, profitability (P&L ownership), and operational excellence of the Health & Benefits line of business within Nigeria.
This role oversees all H&B resources in the country and partners closely with regional and country leaders to execute strategic priorities, achieve financial targets, and deliver exceptional client value.

Responsibilities 1. Client Relationship Management & Delivery
  • Lead the delivery of all WTW H&B products and services in Nigeria.
  • Develop and execute client strategies to deepen, broaden and strengthen profitable relationships.
  • Support cross‑LOB penetration opportunities for existing H&B clients.
  • Ensure high-quality delivery and client satisfaction across all engagements.
2. Business Development & Sales Leadership
  • Manage the H&B pipeline and sales opportunities within the country.
  • Partner with Client Relationship Directors, Country Head and Senior Consultants to drive new business.
  • Support H&B sales opportunities across the region and globally.
  • Lead H&B marketing efforts and execute business strategies to:
    • Introduce new clients
    • Expand relationships with existing clients
    • Achieve annual revenue and growth targets
3. Intellectual Capital & Market Expertise
  • Contribute to the development of WTW’s H&B Intellectual Capital through:
    • New ideas
    • Research
    • Innovative client work
  • Maintain deep knowledge of national and local vendor marketplaces and leverage insights for client benefit.
4. Talent Leadership & People Management
  • Oversee the full H&B talent pool in-country.
  • Develop and execute strategic staffing and people plans, including:
    • Recruitment
    • Deployment
    • Performance management
    • Development & engagement
  • Ensure the team is aligned, skilled, and positioned to meet business priorities.
5. Regional & Country Leadership
  • Member of the H&B Region Leadership Team:
    Collaborate with the Region Leader, Operations & PE teams, Head of Markets & Solutions, and other Country H&B Leaders to deliver on business plans, financial targets, and Intellectual Capital utilization.
  • Member of the Country Leadership Team:
    Work with the Country Head and other LOB Leaders to implement the Nigeria business plan, with specific focus on H&B priorities, initiatives, and cross‑LOB collaboration.
6. Financial KPIs & Ownership
  • Direct responsibility for H&B Nigeria P&L, including:
    • Revenue growth
    • Direct cost management
    • Profitability
  • Collaborate with Senior Consultants, Country Head, other LOB leaders, and CRDs to maximize country-level growth and P&L performance.

The H&B Country Head is responsible for driving overall growth, profitability (P&L ownership), and operational excellence of the Health & Benefits line of business within WTW Nigeria.
Qualifications & Experience
  • Extensive experience in Health & Benefits, employee benefits, or insurance consulting.
  • Proven track record in P&L leadership and business growth.
  • Demonstrated success in managing senior client relationships and complex portfolios.
  • Strong leadership capabilities with experience managing teams and senior consultants.
  • Strategic thinker with excellent commercial acumen.
  • Strong knowledge of the Nigerian insurance/benefits market.
  • Ability to operate in a matrix environment and influence stakeholders across regions.

Equal Opportunity Employer


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