Policy Documentation & Validation

• Review all existing insurance policy records within the Risk Management portal.
• Ensure the latest policy documentation is uploaded, including slips, endorsements, notes and supporting materials.
• Liaise with broking and co-broking teams to confirm the status of each policy.
• Validate that all system information accurately reflects the true and current position of each policy.
• Capture all relevant policy details within the system to ensure completeness and consistency.

New & In-Flight Policies

• Add clear system notes to indicate where documentation is pending, in progress or subject to change.
• Maintain visibility of outstanding items to support proactive follow-up and issue resolution.
• Support improved transparency for internal teams and the client regarding policy status

Progress Tracking & Governance

• Maintain a simple and effective method of tracking progress across all policies.
• Provide regular updates on completion status, risks or issues identified.
• Support audit readiness and internal governance requirements through accurate record-keeping.

Data, Risk & Reporting Support

• Assist with the ongoing maintenance and quality assurance of risk and policy data systems.
• Support risk analysis activities by identifying trends, gaps or inconsistencies in data.
• Produce analytical insights and ad-hoc reports for internal and client use.
• Contribute to the development, enhancement and maintenance of existing Power BI dashboards.

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This role exists to ensure the accuracy, completeness and reliability of policy documentation and related data within our Risk Management portal for a global engineering, procurement, construction and project management client. The successful candidate will play a key role in maintaining a trusted, up to date system of record, strengthening client confidence in our service and supporting effective risk oversight through high quality data and reporting. This role will enable the team to further develop and enhance the Risk Management system to better support client objectives. It will unlock additional value from the database that cannot currently be delivered without dedicated resource, allowing the system to be actively developed as a strategic risk management tool for the client. It will also enable me to focus on automating the claims system, strengthening the underlying data and further enhancing the dashboards to deliver additional insights requested by the client.

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• Strong attention to detail and a high standard of data accuracy.
• Experience working with structured data systems, portals or document management platforms.
• Ability to manage and prioritize a high volume of documentation.
• Confident communicator, able to liaise with both internal and external stakeholders.
• Strong organizational skills with the ability to track progress independently.
• Analytical mindset with the ability to identify data issues and improvements
• Committed to delivering a high-quality service to a global client
• Proactive and solutions focused.

Desirable

• Experience within insurance, risk management or financial services.
• Exposure to policy documentation, broking or client-facing risk systems.

• Experience producing reports or dashboards (Power BI experience desirable)

Enjoy a generous benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company

We support your growth and balance with hybrid working options, paid professional memberships, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com