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Insurance Manager

WTW

WTW

Administration
Singapore
Posted on Nov 29, 2025

Job Summary

Support domicile head and client service teams in provision of captive and insurance company management and consulting services to meet the needs of clients and prospects. Support financial management of WTW Management companies in the region. Responsible for producing accurate and pertinent information on a timely basis to enable MD to make informed decisions.

Principal Accountabilities

Individual contributor acting as referral point on technical issues related to provision of captive management and insurer services. The role of captive manager has several dimensions across which the senior account director must perform and provide coordination:

Technical Insurance

• Administer, collate, negotiate and review policy documentation
• Claims administration including reporting and recording
• Liaison with insurance and reinsurance brokers as required
• Assist with underwriting decisions in conjunction with Account Director including renewals and new business
• Monitoring of risk gap
• Obtaining appropriate regulatory approval of changes to business plan
• Obtaining board approval for underwriting decisions
• Accounting for insurance premiums
• Monitor and report on capital and liquidity requirements

Financial

• Ensure the production of management accounts, statutory accounts and information, budgets, cashflow statements and supplementary information as required and liaising with auditors where necessary
• Assist with the adoption of appropriate accounting practices and compliance thereto
• Manage cash requirements of the companies
• Liaise with and monitor investment managers in respect of invested funds

Company Administration

• Ensure the production of management accounts, statutory accounts and information, budgets, cashflow statements and supplementary information as required and liaising with auditors where necessary
• Assist with the adoption of appropriate accounting practices and compliance thereto
• Manage cash requirements of the companies
• Liaise with and monitor investment managers in respect of invested funds
• Maintain contact with all directors and advise them of developments
• Co-ordinate board meetings and ensure timely production of board packs
• Ensure timely production of minutes and Action matters arising
• Ensure relevant company secretarial functions are performed in a timely manner, including:
▪ Statutory returns
▪ Tax return
▪ AGM if required
• Maintain the compliance log
• Update Corporate Governance documentation

General

• Maintain ongoing relationships with clients
• Establish good relationship with key figures and stakeholders
• To maintain an appropriate level of understanding and knowledge of clients’ businesses, business models, plans and strategy
• Ensure you are fully updated and understand all Anti Money Laundering (AML) procedures. Give consideration to potential anti-money laundering, reporting any suspicious activities to the AML Officer.
• To carry out any reasonable request asked by the Managing Director
• Compliance with local corporate governance and regulatory requirements, the Willis Towers Watson Clients’ Bill of Rights and the Willis Towers Watson Excellence Model
• Provide support and training to the team where required

Budgetary and risk management responsibilities:

Assist MD in budget preparation and risk management for WTW Management as required Principal Duties/Responsibilities

Provide senior support to team members responsible for the accounting, finance, insurance and compliance operations of WTW Management and its portfolio of captive insurance clients, reporting to the Managing Director.

Communications and Relationships

Internal:

Supports MD as required by acting as senior referral for activities of accounting team members.

External:

Interaction with clients, regulators and external service providers as required. Works as part of the Client Service Team, reporting to the MD


Support domicile head and client service teams in provision of captive and insurance company management and consulting services to meet the needs of clients and prospects. Support financial management of WTW Management companies in the region. Responsible for producing accurate and pertinent information on a timely basis to enable MD to make informed decisions
  • Bachelor’s degree in accountancy, finance, Insurance or related field

  • Professional certification (e.g., CA, ACCA) preferred.

  • Proven experience in client account management or financial accounting roles in captive insurance

  • Strong understanding of insurance accounting principles and regulations

  • Strong Client Service and interpersonal skills; comfortable dealing directly with clients

  • Excellent analytical and problem-solving skills; Proficiency in Microsoft office

  • Ability to work independently and collaboratively in a fast-paced environment.

  • Attentive to details and ability to meet deadlines consistently.

  • Pro-active and positive attitude

  • Knowledge of and experience with international insurance programs

  • Preferably can read and write Chinese

  • Professional outlook

  • Ability to work independently and as a team

Equal Opportunity Employer


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