Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients’ success. Willis Towers Watson is the leader in Employee Experience (EX).

We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about – what makes them tick, what’s inhibiting change, what really matters. And we use that to fuel their EX, shaping high-value, high-impact people solutions – and delivering them in a way that sparks behavior change and drives business results.

Our people come from diverse backgrounds and bring a range of skills and capabilities – we’re insights masters, change catalysts, storytellers, culture shapers, org strategists, digital champions and more. Our EX advisors know the power of bringing these capabilities and our offerings together to help architect high-impact solutions for our clients’ most complex challenges.

Together, we’re all about powering ambitions of our colleagues, our clients and their people.

The Role

Sales

• Use data, research, and insights to support new business opportunities, contribute to the design of integrated solutions to solve each client’s unique need and help convert leads into profitable sales.

Delivery

• Partner with EX Senior Consultants to develop consulting strategy
• Participate on – and help guide – the delivery team
• Provide overall project management throughout the delivery phase – sharing accountability for overall success
• Track and execute on contractual commitments for effective financial management and business success
• Use modern/digital solutions to support/cultivate the desired experiences
• Partner with analyst and associate-level team members to review work, provide guidance and insight
• Contribute to the learning and development of team members through “on the job” feedback
• Contribute to the development of intellectual capital, new tools and approaches

• 5-7 years business experience contributing to sales and implementing creative and pragmatic strategies to align employee priorities with business strategy
• Organizational Change / Transformation, Consulting and human capital experience preferred
• Proven ability to apply understanding of human behavior to influence, shape and deliver highly effective strategies
• Experience facilitating, coaching and mentoring teams specifically to drive consensus, brainstorm and/or to gather data for a project(s)
• Proven ability to recognize and diagnose issues, work in teams, and leverage the resources of other related practices to address client challenges
• Ability to draw conclusions from data in a logical, systematic way
• Understanding of agile principles and design thinking
• Availability to travel on an as-needed basis
• Adaptability is critical
• Executive presence with excellent written and verbal communication skills
• Ability to work within a complex matrix organization structure
• Bachelor of Science or Bachelor of Arts degree

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $95,000.00-$135, 000.00 USD annually.
This role is also eligible for an annual short-term incentive bonus.

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets