Lead Consultant - Health & Benefits Advisory

As part of the health & benefits team, this role is primarily to develop and grow our H&B business in Malaysia. This would include active business development and pipeline management, design and implementation of effective employee benefits, client sales/servicing support and to deliver on H&B strategy and BD projects.

The Role

• Support health & benefits projects and proposals development
• Clear understanding of client requirement and ability to translate requirements into project proposal, recommendation and SOW
• Develop benefits propositions, liaising & negotiating with stakeholders and prepare client solutions & recommendations. This would include (but not limited to) day to day vendor collaboration, building/refining processes and developing marketing/sales materials
• Project delivery and account management. This would include serving as the contact for internal stakeholders and clients on delivery of services.
• Consulting projects delivery, ensuring the progress against established objectives, budget, timeline, deliverables and quality standards
• Manage client expectations and raise appropriate issues to Practice Leader
• Maintain high client retention
• Revenue Target for H&B consulting projects and fee/commission based brokerage clients
• Manage an active and healthy sales pipeline that is aligned to revenue target
• Ensure compliance with the requirements of Company’s Quality Standards
• Monitor/control workflow priorities in the team to ensure goals/target are achieved
• Assist/undertake any other duties as may be required
• Conduct benchmarking studies and other research; provide value added analyses and summaries
• Analyse and compare vendor products, services and contracts, if any
• Design, distribute and evaluate responses to surveys and RFPs\
• Communicate and liaise effectively with colleagues and clients regarding data collection and project execution
• Maintain and update of all sales material
• Build strong relationships internally and collaborate effectively on cross-functional teams
• Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
• Respond knowledgeably and quickly to champion questions
  

The Requirements

• Minimum of 3-5 years experience in a Health & Benefits consulting and/or brokerage role, or
  from a C&B function in industry
• Excellent ability to communicate effectively to address clients’ need and challenges
• Strong written/verbal communication skills and ability to present ideas/solutions
• Technical proficiency in Malaysian employee benefits
• Strong self-leadership by working independently and seeking help when needed
• Sense of accountability by owning one’s work and taking pride in it
• Broad understanding of compliance issues related to local legislation
• Strong agility to manage and learn from rapid changing work environment
• Proficiency in Microsoft Office (PowerPoint, Excel, Word)

Equal Opportunity Employer