Business Support Assistant - Part-Time

The Role

Client Focus

• Perform day-to-day HR Services operations pertain to Tier 1 Global HR Services and Tier 1 country-specific processes
• Ensure adherence to identified service level standards and metrics
• Administer ServiceCentral resolutions based on assigned access and other HR systems-related support
• Assists with maintaining accurate employee records including associate personal files
• Participate in ad hoc projects pertain to Human Resources and/or office-wide issues

Teamwork

• Follow the defined processes in HR Services
• Participate in process efficiency, monitoring of workload, and the implementation of continuous improvement projects
• Identify the potential for better team efficiencies and collaborate with the leader on their implementation

Integrity

• Responsible for keeping employee data accuracy and privacy
• Facilitate correct data entry for the new hires and keep the data records for the existing employees, and put the changes to the HRIS

Respect

• Sharpen expertise and deep knowledge of HR issues to gain credibility in different areas
• Enrich the processes and the value-added services for the internal customer

Excellence

• Facilitate professional excellence through quality delivery of HR Services tasks, expertise in process mapping and process designing

The Requirements

• At least Third-year college students taking up a degree in human resources, business, or related field preferred
• Strong written and verbal communication skills
• Ability to plan and prioritize workload
• Ability to use own initiative but work under instruction as required
• Ability to work as part of a team and alone with a ‘can do’ attitude
• Maintain good working relationships with colleagues across HR
• Ability to provide a high-standard of customer care
• Methodical and organized approach
• Quick Learner and self-motivated
• Flexible and Adaptable to Changes
• Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook, and an interest in enhancing these skills
• Must be amenable to NA shift