Global Benefits Project Manager

About Us

WTW is an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.
From the Titanic ship in 1912 to The Moon Buggy in 1971, WTW has a richness in insurance history dating back to 1828.

Our WTW Regional Delivery Hub based in the heart of Lisbon - encompasses a 175 strong global team of who deliver operational excellence through innovation and streamlined solutions every single day.

The Opportunity

Are you looking for a stimulating role, working with colleagues all round the world to help fix client solutions? Then apply to become a Global Benefits Project Manager at WTW!

This role involves supporting our multinational clients directly and by working effectively with local colleagues in a variety of countries. Specifically, you will be responsible for coordinating local brokerage and consulting services in the area of medical and other insured benefit programs, as well as supporting more senior colleagues to provide consulting services around all employee benefits to the headquarters.

You will be part of WTW’s Integrated and Global Solutions (IGS) team and based in our Lisbon WTW office.

The IGS team is dedicated to serving the needs of the headquarters of its multinational clients. Operating in the global marketplace means multinational companies face a variety of different business, cultural, language and regulatory environments. IGS colleagues get involved in four key areas as follows: multi-country coordination and project management; strategic advice around the management of employee benefits; technical expertise on global risk management; supporting global reach.

What will you do?

• Provide data analytics, draft reports and presentations, update project trackers and work with Global Delivery Center (GDC) colleagues, as well as the local country consultants and brokers, to obtain status updates.
• Manage clients’ benefits data which includes working with the GDC to populate data and being responsible that data is accurate and updated on a timely basis. Facilitate and project manage initial technology and implementation tasks upon project start up.
• Effectively manage projects using established project management tracker and technology to deliver a successful project across all countries.
• Support the use of Willis Towers Watson’s proprietary technology including Benefits Insights, Benefits Data Source, BenVals and other tools to help clients to maximize the value from the information collected,
• Coordinate and project manage multi-country projects such as: global benefit benchmarking exercises, cost savings projects and governance processes.
• Help the global consulting lead to provide proactive advice around the opportunities to optimize the way benefits are managed globally (effective use of local resources, brokers, consultants, third party providers).
• Work with the global consultant lead to deliver advice to multinational clients about the financing of their risk benefit programs, such as self-insurance, multinational risk benefits pooling and employee benefit captive work - for feasibility study, negotiation, selection, implementation and ongoing support.
• Work with relevant parties (including local WTW teams and Correspondent Partners as necessary) to ensure local broker-of-record letters (or similar) and statements of work are in place.
• Engage in dialogue with in-country consultants/brokers as needed, to ensure local issues are resolved.
• Participate in regular (as necessary) calls both internally and with the client to communicate progress and resolve outstanding matters.
• Review local broker reports and other communications to ensure consistency of style and message, as appropriate.
• Keep abreast of changes in legislation, market practice or otherwise, to identify issues that clients should be addressing.

What You’ll Bring

The essential experience for this role is:

• University Degree
• Proficiency in English (mandatory)
• Proficiency in German and/or French
• The ability to use Microsoft Excel to manipulate and analyze data, as well as a working knowledge of Microsoft PowerPoint
• Excellent report writing and presentation skills
• Well organized and attention-to-detail with ability to prioritize conflicting work schedules
• Hands on experience with employee benefits or insurance market (is a plus)
• Interest in international benefits
• Enjoys delivering complex solutions to internal and external Clients, while delivering proactively on time and on budget

Availability to travel as required.

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.