Senior Casualty Placement Broker

The Role

• Participate in new business sales and in Request for Proposals (RFP’s).
• Ensure exceptional service delivery aligned with corporate standards and client expectations.
• Be the strategic technical advisor on Liability insurance and other classes of Casualty cover, to clients and internal stakeholders.
• Contribute to the retention of the WTW client base by challenging the status quo and providing superior placement solutions.
• Participate in internal strategy and pre-renewal meetings to strategize on the renewal of the insurance portfolio.
• Analyze client risk profile, conduct a needs analysis, review the claims data, review uninsured risks and recommend tailored insurance solutions.
• Identify & select appropriate insurance Carriers based on a thorough understanding of local market cycles, appetite & capacity.
• Prepare and ensure accuracy of quote slips.
• Negotiate terms with insurers so that WTW have the very best terms, cover and structure for the client.
• Analyze and compare market quotes.
• Prepare renewal terms presentation with options taking care to note any conditions or subjectivities. Where required present renewal terms to the client and be able to explain and talk through the options and provide client with your recommendation.
• Bind cover with the markets once client firm order is received.
• Collect / issue policy documentation and submit to clients within 30 days of inception / renewal.
• Contribute to process improvements and effective utilization of IT systems.
• Monitor claims and assist claims handler with contentious or repudiated claims.
• Mentor and train junior staff.
• Ensure compliance with WTW standards & procedures and external compliance regulations.
• Must practice WTW Values i.e., Integrity, Respect, Excellence and Teamwork.

The Requirements

• Minimum 7–10 years as a corporate liability broker or underwriter.
• FAIS compliant: RE5 as well as 120 credits at NQF level 5 (or relevant degree) Regulatory accreditation (e.g., FAIS in South Africa or equivalent) and be up to date with CPD hours.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Proven experience managing insurance for corporate Liability programmes.
• Demonstrate the ability to explain Broad Form Liability insurance coverage and its nuanced aspects.
• Ability to thrive in a fast-paced environment with multiple priorities.
• Must have critical thinking skills.
• Excellent negotiation, analytical, and communication skills.
• A focus on customer service and key deliverables is essential.
• Be detail orientated, strong with time management and organizational skills.

Application Process

Stage 1: Online application and recruiter review
Stage 2: Interview with hiring manager and team
Stage 3: Offer and onboarding

This role offers a hybrid work schedule, allowing for a combination of remote and in-office work to support flexibility

Preference will be given to applicants from designated groups, in line with the South African Employment Equity Act

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.