Lead Associate Rewards Data Intelligence

WTW Rewards Data Intelligence Practice is a leading provider of compensation, benefits, and employment practices information to the global employer community.

Covering more than 100 countries across six continents, our data centres in North America, Europe, Middle East and Africa, Asia Pacific and Latin America annually compile reports on the remuneration, benefits and employment practices of local and multinational companies. Our portfolio of products and customised services helps organizations to:

• Develop cost-effective salary and benefit packages.
• Stay up to date with the latest HR developments.
• Ensure compliance with local laws and customs.
• Assess and compare the costs of employment within and across regions.

The Role

Do you enjoy working with data but also love building meaningful connections with people?

At WTW, we help organisations make smarter, fairer, and more competitive pay decisions. We’re looking for a Lead Associate to join our Survey & Analytics team in the Rewards Data Intelligence (RDI) practice — someone ready to step up, own client relationships, and shape the future of pay insights.

In this role, you’ll act as a trusted advisor to several UK-based clients — managing survey partnerships, analysing compensation trends, and delivering insights that drive real impact. You’ll also work closely with colleagues across Europe, contributing to innovative solutions in industries such as Energy, Retail, Construction, and Manufacturing.

What you’ll be doing:

• Building and growing client relationships throughout the survey cycle, driving both value and revenue growth.
• Leading the development of our survey and analytics offering, including the UK Retail industry survey.
• Delivering compensation consulting projects such as salary structure design, pay assessments, benefits reviews, and bespoke benchmarking.
• Supporting job evaluation and equal pay projects with our proprietary methodology and AI-enabled technology.
• Helping clients tap into WTW’s Data Science and AI capabilities to uncover insights on skills and workforce trends.
• Contributing to proposals, industry thought leadership, and the growth of the wider RDI team.

This role is ideal for someone who thrives in a client-facing, data-driven environment — blending analytical expertise with consulting influence. If you’re curious, collaborative, and motivated to shape fair pay practices, we’d love to hear from you.

Performance objectives are:

Client

• Portfolio Management: Oversee a designated portfolio of clients, addressing queries, responding to ad-hoc requests, and providing support across relevant tools and platforms.
• Business Development: Drive revenue growth by converting prospects and targets into active clients.
• Retention & Service Expansion: Promote and sustain Data Purchasing Plans while delivering data-driven projects and identifying opportunities to broaden service offerings.
• Client Engagement: Lead and facilitate client presentations, forums, and discussions to strengthen relationships and showcase value.
• Project Delivery: Collaborate with consultants, colleagues, and the survey production team to ensure successful delivery of surveys and projects. This includes developing project plans and schedules, supporting job matching, conducting pay assessments and compensation reviews, and managing all related correspondence and documentation.
• Thought Leadership: Leverage industry expertise to produce lead generation content such as white papers, blog posts, and infographics.

Financial

• Prepare survey pricing proposals for clients and prospects.
• Support revenue growth across assigned industry sectors and surveys.
• Contribute to overall revenue and consulting targets for Rewards Data Intelligence.

People

• Build strong internal and external relationships, collaborating effectively across teams.
• Engage confidently with clients and colleagues at all levels.
• Partner closely with Customer Services for seamless account management.

Excellence

• Continuously build technical and consulting capabilities, including sales and project management.
• Maintain up-to-date survey files aligned with quality standards/excellence protocols
• Support the survey product team with project coordination, data validation, and review activities.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.