| At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. Director, Technology Consulting - ICT (Insurance Consulting and Technology) The Technology Consulting (TC) function within ICT (Insurance Consulting and Technology) is responsible for delivering a wide range of advisory services related to Insurance Technology. These services encompass software products, enterprise platforms, and strategic consulting across key technology domains. Key Responsibilities: - Client Engagements & Industry Challenges:
- Direct and participate in consulting engagements with clients to address industry demands, focusing on:
- Solution Architecture & Technology Advisory
- Data Architecture, Strategy, and Consulting
- Software Rollouts & Implementations:
- Manage and drive the deployment of software solutions and SaaS/Cloud implementations (e.g., Unify, Radar Live, IFRS17, Radar Fusion).
- Pre-Sales & Complex Technology Solutions:
- Support pre-sales activities, particularly for complex technology solutions, ensuring tailored offerings meet client needs.
- Program & Project Delivery:
- Lead the delivery and program management of high-value, complex technology projects from inception through execution.
- Oversee software product installation and integration.
- CIO/Senior Technologist Engagement:
- Engage with senior executives, including CIOs, to align technology strategies with business objectives.
- Voice of the Customer (VOC):
- Function as a voice of the customer representing customer requirements, specifically non-functional requirements, for our software and SaaS offerings.
Leadership Role: The Director of Technology Consulting will drive the success of the function, overseeing the development of data strategy, design, and architecture capabilities in complex domains. The role requires integrating the voice of the market and clients into both internal and external deliverables. Expectations: - Drive the growth of the ICT business, developing and marketing technology propositions.
- Continuously improve team capabilities and contribute to high-value programs.
- Lead and manage cross-functional teams to deliver successful client engagements.
- Build and maintain senior-level relationships both internally within WTW and externally with clients.
Key Areas of Focus: - Complex Solutions & Technical Leadership:
- Build and sustain technical expertise in complex solution architecture.
- Serve as a point of contact for advice and guidance on best practices in architecture and technology.
- Data Architecture:
- Lead the develop and maintenance of propositions for Data Strategy, design, and architecture.
- Ensure alignment and management of capacity planning in collaboration with Technology and Insurance Consulting colleagues.
- Client Sales & Engagement Support:
- Guide client sales processes, including RfP management and client presentations.
- Lead discovery sessions and design solutions tailored to client needs.
- Coordinate and manage engagements, ensuring clear ownership of WTW responsibilities.
- Collaboration with Insurance Consulting & Other Functions:
- Partner with colleagues across Insurance Consulting and Insurance Technology to integrate technology consulting services.
- Contribute to the development of new market propositions, ensuring alignment across ICT.
Additional Responsibilities: - Promote global best practices in technology consulting.
- Review and enhance deliverables to ensure consistency, completeness, and alignment with regional messaging.
- Stay current on industry trends and emerging technologies, particularly in insurance.
- Foster strong, trust-based relationships with internal and external stakeholders, ensuring that client expectations are met.
Team Development & Growth: As a senior colleague within the Technology Consulting function, you will play a critical role in shaping and growing our technology consulting capabilities, contributing to the evolution of the team and its impact on the business. (ICT_TECH TC_2024_12R) |
