Specialist, New Joiners Experience
Warner Bros. Discovery
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role…
This role is a key player in the overall employee experience journey, regularly interacting with employees to support and address their P&C Services-related requests. The specialist supports and executes standardized processes that are repeatable in nature to support employee onboarding across multiple countries – US & Canada, Poland, India, UK, France, Norway, Denmark, Sweden, Singapore and New Zealand. These activities include, contract and offer letter preparation, background check verification, hiring the candidate in the HR system of record (Workday), candidate query management, welcome message and orientation delivery. The hire will be expected to be highly independent and proactive in identifying and implementing positive change and improvements to deliver a great employee experience aligned with our culture.
Your Role Accountabilities…
- Analyze, capture, respond to, and resolve onboarding-related requests from employees, managers, and other customers leveraging ServiceNow (SNOW) Case Management.
- Prepare employment contracts/Appointment Letters and manage signature and employee document retention process in a multi-country setting.
- Manage background check process by the company policy, which varies country by country.
- Coordinates with IT to ensure access and provisioning are initiated and ensure the assets are ready.
- Collaborate with the facilities team for ID cards, access, and other requirements for the location.
- Manages and coordinates pre-day 1 email to the candidate and hiring manager emails providing details on the start date.
Qualifications & Experience…
- Experience: Minimum 2 years of Human Resources administrative or related experience required, preferably from a global shared services environment. Must be able to maintain confidentiality and use confidential information appropriately.
- Education: Degree in HR or equivalent diploma in a related field required.
- Language Requirements: Must be fluent in English. Fluency in other APAC languages is a plus. Fluency in other European languages for Polish-based roles is a must based on the EMEA country being supported.
- Technical Skills: Experience with Workday HR/payroll or other SaaS payroll and ServiceNow or other case management/knowledgebase tools strongly preferred with the ability to quickly learn new technology and software programs. Experience preferred with Outlook, Excel, Word, and PowerPoint.
- Relationship Management: Strong relationship skills. Experienced in building and maintaining effective collaborations. Recognized for reliability, integrity, and trustworthiness.
- Process Management: Skilled in process improvements and problem-solving, taking initiative to own work projects/tasks. Ability to manage ad hoc high-volume activities in a fast-paced environment independently.
- Organizational Skills: Excellent planning, time management, prioritization, and follow-up skills. Has strong analytical skills and attention to detail.
- Communication: Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels and in English. Must have flexible and adaptable attitude to cope with fast-changing and complex environment
II. MAJOR DUTIES AND RESPONSIBILITIES
Please explain in specific detail the main responsibilities of this position. Explain not only what is done, by why it is done (and/or for whom). Also include examples and note tools or equipment used to accomplish the duty.
% time spent
Maintain employee information during the onboarding process. Includes creating offers and contracts, processing background checks, managing right to work process, hiring the candidate in the HR system of record (Workday), and facilitating access and provisioning. Prepares employment-related documents and responds to employment verifications,
Audit HR systems to ensure correct information has been input and processed. Required to maintain data integrity in addition to meeting SOX audit requirements.
Support projects & initiatives that involve onboarding new employees. This includes assisting other groups (e.g., Technology) with testing system/integration updates and regular Workday release testing. Provides input & suggestions related to system enhancements.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.