Senior Officer, Human Resources Operations

University of Ottawa
University of Ottawa

People & HR, Operations

Ottawa, ON, Canada · Kanata, Ottawa, ON, Canada

USD 64,865-81,935 / year

Posted on Jun 19, 2026

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Posting Reason:

Temporary replacement of a regular position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

12

Job Family:

Human Resources Operations

# of Open Positions:

1

Faculty/Service - Department:

HR

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted (YYYY/MM/DD):

2026/06/18

Applications must be received BEFORE (YYYY/MM/DD):

2026/06/29

Hours per week:

35

Salary Grade:

SSUO Grade 08

Salary Range:

$64,865.00 - $81,935.00About the Faculty of Education

The Faculty of Education, along with its commitment to the promotion, advancement, and dissemination of knowledge in the field of education in general, is actively involved in teacher training. Located on the unceded ancestral lands of Algonquin peoples, the Faculty of Education is proud to promote equity, diversity, and inclusion. Moreover, according to the latest QS ranking, our faculty is ranked among the top 100 in the world, and fifth in Canada, for research.

Position purpose:

Reporting to the Intermediate Generalist of Human Resources, leads the day-to-day activities to ensure the smooth running of various processes and activities related to human resources for the faculty including customer service, recruitment and staffing of nonunionized short-term contract, CUPE and APTPUO positions while ensuring compliance with various collective agreements related policies and procedures.

In this job, your responsibilities will include:

  • Lead of human resources operations: Act as resource person for the sector with regards to inquiries related to human resources to apply policies, explain procedures, and facilitate processes for short term contracts, CUPE and APTPUO. Identify and analyze problematic issues related to those operations and propose appropriate solutions to increase efficiency and effectiveness and improve the quality of service.

  • Recruitment and Selection: Coordinate all aspects pertaining to the posting and selection process in accordance with relevant human resources policies and procedures and collective agreements. Ensure the proper execution of the administrative steps of the recruitment and hiring processes. Ensure the availability of funds for each contract requested.

  • Human resources: Prepare and submit all forms and documentation necessary for the generation of contracts to ensure continuity in the employees’ pay. Liaise with central Human Resources to stay abreast of any changes in general policies and procedures related to human resources and payroll administration. Coordinate the process for the Work Study program (from posting to contract creation) to support operational needs of the faculty. Provide guidance to supervisors to facilitate onboarding and develop tools for effective management of work-study hours.

  • Payroll: Coordinate the payroll process for various employee groups within the faculty. Verify payroll reports for accuracy and liaise with central Payroll service to reconcile any inconsistencies. Identify and resolve any discrepancies related to payroll information to minimize the possibility of a negative impact on the affected employee.

  • Admission awards, CUPE obligation list and internal research contracts: Maintain tracking systems for CUPE obligations, graduate admissions awards and internally funded awards in collaboration with the various departments. Must ensure the availability of funds for each contract bursary requested by researchers.

  • Reporting: Provide various simple to moderately complex reports on a scheduled as well as ad-hoc basis concerning payroll and human resources-related data to support ongoing operations and strategic planning.

  • Approval: Act as a delegate for the HR Generalist in the review and approval of CUPE and APTPUO contracts, as required.

  • Records management: Maintain an effective filing and records management system to preserve discretion of highly confidential information for personnel of the sector and to ensure that complete and accurate documentation is available for future reference or audit purposes

  • Documentation: Write and maintain procedure manuals for internal use on procedures, processes and systems related to the incumbent’s responsibilities.

  • Information and client service: Provide information to internal and external clients on various human resources and payroll processes, deadlines and policies to ensure that these are well understood and properly implemented.

  • Liaison: Communicate and work closely with the Faculty's Finance Department, supervisors and employees to share and validate information relevant to employee contracts and payroll.

What you will bring:

  • Advanced knowledge of administration and human resources principles normally acquired through postsecondary studies in a related discipline or an equivalent combination of education and work experience

  • Minimum 3 years of demonstrated experience in a similar role

  • Experience in interpreting, explaining and applying collective agreements, policies and regulations

  • Knowledge of computer systems and software including financial systems, spreadsheets, databases, Internet and e-mail.

  • Experience in preparing reports

  • Ability to produce high quality work under pressure while meeting strict deadlines.

  • Strong interpersonal and communication skills

  • Strong organizational skills

  • High level of discretion

  • Bilingualism – French and English (spoken and written)

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.