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Posting Reason:

Replacement of a temporary position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

12

Job Family:

Student Health and Wellness

# of Open Positions:

1

Faculty/Service - Department:

Psychotherapy and Mental Health Services I Clinical Coordinator

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted (YYYY/MM/DD):

2026/04/09

Applications must be received BEFORE (YYYY/MM/DD):

2026/04/20

Hours per week:

35

Salary Grade:

SSUO Grade 09

Salary Range:

$72,437.00 - $91,502.00About Student Affairs:

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enroll for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events, we provide extensive recreation program opportunities and varsity sports activities, we run an innovative career development and experiential learning program and much more!

There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Position purpose :
Under the direction of the managers of the Psychotherapy and Mental Health team, and in collaboration with the Student Support team, the role is to lead the initial triage process in order to assess students’ general mental health and well-being needs, and to direct them to the appropriate professionals and resources, thereby fostering a culture of well-being, perseverance, and academic success.

In this role, your responsibilities will include :

• Conduct the complex assessment process (administer questionnaires, evaluate needs, provide support) by asking personal and relevant questions to help identify, in collaboration with the student, their mental health and wellness needs.

• Meet with walk‑in students to support them when they are experiencing emotional distress. Intervene in suicide prevention and establish safety plans with students in crisis or at risk.

• Collaborate closely with all units within the Health, Wellness, and Student Support sector to stay informed about available services and ensure students are directed to the most appropriate resource. Participate in interdisciplinary and multidisciplinary meetings to follow program and service developments, present student needs, and invite colleagues to explain how their unit can address them. Consult regularly with colleagues in health promotion, student community support, academic accommodations, psychology, psychotherapy, psychiatry, etc., to observe and identify trends in student needs.

• Refer students to professionals within the sector following the primary assessment process, while maintaining ongoing communication with the team to ensure an equitable distribution of cases. This responsibility takes into account each professional’s expertise, experience, and availability. Provide regular feedback to colleagues on the effectiveness of the referral process and any challenges encountered (e.g., wait times) to support continuous improvement.

• Maintain ongoing development of skills in active listening, empathy, and clinical judgment to demonstrate strong knowledge, action, and interpersonal skills during assessments. Participate in clinical consultation sessions to enhance competencies and contribute by sharing student needs and emerging trends to help adapt service offerings.

• Refer students to internal and external resources as appropriate. In alignment with the stepped‑care model, direct students with specialized needs to external resources. In crisis situations, connect students with the appropriate services according to established crisis‑management procedures.

• Maintain relationships with community organizations to stay informed about their services and availability. Communicate referral needs according to established processes to build and sustain partnerships.

What you will bring :

• Bachelor’s degree in social sciences (psychology, social work) or another related discipline, or an equivalent combination of education and work experience.

• Two years of experience in health services within a multidisciplinary team.

• Bilingualism – French and English (oral and written).

• Knowledge of mental health issues affecting a university‑aged population.

• Knowledge of internal and external resources, or willingness to receive university‑provided training on internal (and ideally external) resources.

• Strong skills in welcoming students, active listening, empathy, emotional containment, communication, and interpersonal relations.

• Ability to collaborate in interdisciplinary and multidisciplinary environments, both within and outside the University.

• Sensitivity to issues of confidentiality, informed consent, accessibility, and diversity.

• Clean criminal record.

• Applied training in suicide intervention techniques (ASIST) or equivalent (training may be provided by the University).

• Knowledge and experience with computer systems and software such as Windows, word processing, spreadsheets, databases, internet, and email.

• Ability to work evenings and weekends when required.

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.