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Intermediate User Interface and Experience Designer

University of Ottawa

University of Ottawa

Marketing & Communications, Design
Ottawa, ON, Canada
CAD 80,942-102,245 / year
Posted on May 19, 2025

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

24

Job Family:

Academic Delivery Support

# of Open Positions:

1

Faculty/Service - Department:

MedTech Operations

Campus:

Roger Guindon Hall

Union Affiliation:

SSUO

Date Posted:

May 19, 2025

Applications must be received BEFORE:

May 30, 2025

Hours per week:

35

Salary Grade:

SSUO Grade 10

Salary Range:

$80,942.00 - $102,245.00About the Faculty of Medicine
Welcome to the University of Ottawa Faculty of Medicine, the first and largest bilingual medical faculty in Canada. Our learners have access to state-of-the art facilities and specialized institutions as they learn alongside world-class physicians and scientists. Consistently ranked among the top 10 medical schools in Canada, our faculty is among the top faculties of medicine in the world for research impact in biomedical and health sciences.

Position Purpose:

Responsible for the overall design, development and support of print and electronic media resources. In collaboration with a team of Instructional Designers, Educational Developers, Web Developers and Multimedia Designers, the incumbent works with clients to understand their business requirements within the context of their digital strategy for online teaching and learning, branding, marketing and user interfaces. Applies graphic design, User Interface and User Experience Design Principles (UI/UX) to inform user experience across digital platforms including web and mobile, electronic media and print resources for pedagogical and promotional materials.

Works with Web designers to develop wireframes, look and feel, colour palettes, and content interaction to support the overall project vision. Collaborates with Instructional Designers to pilot test usability decisions. Ensures that all design work, marketing and communication materials (conferences, reports, special projects, workshops, special events, publicity for open houses for faculty etc.) are consistent with the University wide standard and demonstrates effective practices in the field of user-experience by working with a team of Instructional Designers, Educational Developers, Web Developers, Multimedia Designers and faculty in the design, development, and evaluation of such materials.

Specific Accountabilities:

  • Inspire and lead discussions within project teams to promote design, UX best practices. Advises the team on the design of quality user experiences.

  • Utilizing various multimedia software and print-based resources, creates and manipulates graphical elements for effective integration into print and electronic-based pedagogical and promotional materials.

  • Calibrates texts and illustrations and develops pedagogically informed design for print and electronic courseware and promotional materials ensuring compliance with specific standards.

  • Evaluates projects and provides clients (professors) with expert advice on overall effectiveness of UI/UX design philosophy as well as estimates of timelines and costs necessary to complete tasks related to those projects.

  • Collaborates with the team of Instructional Designers, Educational Developers, Web Developers and Designers by providing informed and up-to-date UI/UX design strategies for the creation of aesthetically enhanced and pedagogical rich resources in a variety of formats.

  • Designs look and feel of online/blended courses, online programs and promotional materials within both the university’s Learning Management System (LMS) and those built in other web-based environments (HTML 5) to ensure design effectiveness, coherence and consistency. Contributes to a style guide and/or CSS library.

  • Designs and participates in preparing print-based brochures, guides, annual reports and communication materials using advanced software, such as Adobe Creative Suite (CC), InDesign, etc.

Knowledge, Experience, Competencies, and Skills:

Essential Qualifications:

  • Certificate or diploma from a college or equivalent experience in graphic design.

  • Minimum of 5 years’ experience in the field of computer graphic design within the field of e-learning.

Key Competencies:

  • Planning

  • Initiative

  • Client service orientation

  • Teamwork and cooperation

Other Skills and Competencies:

  • Extensive knowledge of UI/UX learner-centered design practices apply to the design, development and review of online learning environments.

  • Ability to create wireframes, mock-ups, personas, UX flows, experience maps, process flow and site maps to effectively communicate interaction and design ideas to team members and clients.

  • Experience with the creation of pedagogically informed learner-centered resources.

  • Knowledge of marketing and online communications specifically focuses on online tools and services.

  • Knowledge of e-learning technical solutions.

  • Pertinent experience and familiarity with audiovisual tools and methods of communication.

  • Ability to work within a multidisciplinary team environment with a demonstrated capacity for teamwork involving different counterparts both within and outside of the service.

  • Demonstrated communication and organizational skills.

  • Ability to work under pressure and meet tight deadlines while working in an autonomous fashion.

  • Bilingualism—French and English (spoken and written).

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.