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Job Type:

Employee

Duration in Months (for fixed-term jobs):

N/A

Job Family:

Analytics and Reporting

# of Open Positions:

1

Faculty/Service - Department:

Strategic Services

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted:

February 10, 2025

Applications must be received BEFORE:

February 21, 2025

Hours per week:

35

Salary Grade:

SSUO Grade 11

Salary Range:

$87,272.00 - $110,239.00

Position purpose:

Reporting to the Director, Strategic Services, the Senior Analyst, Analytics and Reporting, is responsible for the implementation of business intelligence initiatives supporting strategic operations of the Office of Vice President Research and the uOttawa research community. The incumbent must ensure precise and reliable strategic information is available to stakeholders, have a solid understanding of the research performance indicators, business operations, University’s IT systems and priorities. As an expert in the use of business intelligence tools, the incumbent proposes and implements solutions with a few to support improved decision-making.

Finally, the incumbent provides guidance and advice to clients in order to align technology solutions with business objectives and requirements.

In this role, your responsibilities will include:

• Business analysis: Provides professional expertise, analyzes business and strategic needs and recommends sound and justified business intelligence solutions to help monitor quantitative data on the University’s research portfolio, solve business problems, and assist in determining technical, operational and economic feasibility.
• Data analysis: Provides quantitative processes/data analysis and prepares documentation for senior management and faculty administrators which explain data sources, trends, and comparisons related to strategic research performance indicators.
• Design: Designs complete solutions to complex business problems applicable in a wide array of University operations using specialized technologies unique to the world of business intelligence, including conceptual and logical data models for the data warehouse environment, static and dynamic reporting tools and data visualization techniques. Reporting and Data Quality Assurance: Ensures successful delivery of reporting as required by executives and managers to serve operational and strategic management of research. Ensures data quality and integrity, and designs reports that help users gain insights and make fact-based business decisions.
• Continuous improvement: Promotes innovation and continuous improvement. Continually seeks optimal business intelligence processes and performance. Works with managers and leadership to support cultural change and position the organization for long-term success by helping to improve or build high performing processes. Stays abreast of new technology, work methods, and techniques associated with all aspects of computing. Proactively researches technologies and tools that are of potential interest to the University and makes recommendations to management.
• Risk Assessment: Anticipates risks and issues in plans and requirements and takes appropriate action to mitigate and resolve them. Oversees the smooth transition of all system enhancements into the daily operations of users.
• Project management: Establishes project steps, milestones and timetables including analyzing and estimating feasibility, time and compatibility with application and other programs in order to ensure completion within the established timeframe. For this purpose, the incumbent works in close collaboration with interdisciplinary teams consisting of business owners and stakeholders.
• Development and Testing: Collaborates with IT services and external vendors to develop and implement business intelligence projects and complex programs including business needs assessment, scoping solutions, identifying data sources and business rules, evaluating the technical and operational feasibility of solutions proposed and performs integration tests to ensure correct functionality of solution. Evaluates and diagnoses the impact of proposed solutions on existing systems, ensuring their coherence with those already in place.
• Maintenance and Enhancement: Manages all activities related to the maintenance and enhancement of the Awards Management Systems to ensure overall systems’ accessibility and stability and to improve researchers’ and research administrators’ user experience in collaboration with internal IT services and external vendors.
• Documentation: Writes project proposals, develops business requirements, data dictionaries, technical and business process documentation and ensures these are accessible and readily available to clients, stakeholders and business owners.
  

What you will bring:

• A master’s degree in Economics, Statistics, Computer Science or related field, preferably with a strong research background or equivalent experience.
• Minimum of 5 years' experience in business intelligence/analytics including significant experience with BI Tools.
• Knowledge of post-secondary institution operational priorities, business processes and management systems that are used by the University and/or the designated client group.
• Knowledge of policies, guidelines and granting/contracting practices of federal and provincial funding agencies and departments, as well as granting foundations.
• Demonstrated experience delivering strategic recommendations and developing research performance metrics.
• Demonstrated understanding of BI architect concepts, including modeling and technology selection and implementation as well as data warehouse.
• Demonstrated experience in project planning, risk analysis and project management.
• Demonstrated capacity to provide high-level analyses in complex situations.
• Exercise foresight, tact and diplomacy when interacting with University senior administrators and key stakeholders.
• Excellent analytical and research abilities, critical thinking and attention to detail.
• Bilingualism – English and French (spoken and written) is preferred, mastery of one of the official languages is required.

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Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.