Your tasks

Take over the sales package (quote/contract signed, contract review) from salesperson

Interface/ Co-ordinate with customers, sales and technician to provide the services meets customer’s needs

Manage and arrange the schedule for inspector/ technician implementation

Liaise with customers/ technician on sample submission, Classify the samples + application form, confirm test parameters, prepare the necessary documents and pass to lab technician for testing

Monitor and track the progress of the jobs by following up the technician/ inspector for samples and test/ inspection result

Prepare test/ inspection reports to customers and manager as well as perform other related administration work

Interface with customer job status and handle enquiries

Maintain and upkeep laboratory/ inspector records and documentations

Follow the samples status from subcontract, invoicing & payment to subcontract

Follow LMS program

Do invoice request and send to Account Dept to issue invoice

Handle the payment status of the customers

Report all activities to Manager

Other duties relevant to this level assigned by managers

Your qualifications

Bachelor’s degree in chemistry, food technology or a related field, with a minimum of 2 years of experience in a similar role

Familiarity with laboratory testing procedures; knowledge of ISO/IEC 17025 standards is an advantage

English communication with B level or equivalent

Strong computer skills, particularly in Microsoft Office (Excel, Word, PowerPoint), with experience in back-office operations

Result and service-orientated individual who possesses initiative and good communication skills

A proactive team player but with the ability to work independently in challenging projects and timelines

Be able to start working immediately

Additional Information

Benefits:

Working in an international dynamic and friendly environment

15 annual leave days, 15 paid sick leave days, Christmas leave

13th-month salary, performance-based bonus, depending on business results

Social insurance, health insurance, unemployment insurance base on full basic salary (Vietnamese Law)

Insurance benefit package (Accident insurance 24/7, Health care insurance, Business travel insurance), Annual health check-up

Free parking

Ad-hoc staff engagement events, team-building activities and company trip

Opportunities to participate in the company’s training programs, LinkedIn Learning license (fee supported by the company based on policy)

About TÜV SÜD – a Global Employer

At TÜV SÜD, almost 28,000 employees work together for a safer and more sustainable world. Since our beginnings of close to 160 years ago, we have grown constantly. There is a constantly evolving variety of job profiles in all of TÜV SÜD’s professional fields. Depending on your qualifications and interests, you could join us as a technical expert, test engineer or analyst, inspection specialist, auditing and certification specialist, business support specialist or in many other roles