Global Sales & Key Account Manager
TUV SUD
Your tasks
Position and sell full suite of services to prospective customers (retailers, importers, purchasing offices, manufacturers, e-commerce) and their supply chain to existing and new clients; services such as product safety testing, pre-shipment inspection, social compliance auditing and Sustainability Services
Act as single point of contact on queries with regards to Business Lines Hardlines, Toys and ENE
Service the ongoing customer needs
Achieve sales revenue and profit margin targets; cascade this to the respective countries taking into consideration the local industry business climate and opportunities
Work in close coordination with various country / divisional managers in developing and servicing sales, pricing and marketing strategies
Develop strong business relationships with quality personnel of key clients
Keep firmly abreast of technical and commercial developments in the market and make recommendations for service development
Increase industry awareness and knowledge by attending appropriate industry conferences
Drive market research projects to identify market trends and potential new opportunities, market share analysis and marketing intelligence etc.
Attend industry seminars and events as required
Development of customer-specific concepts and commercialization of our existing services (testing, certification, inspection and audits) as well as technical expertise in the areas of global market access and industry standards
Responsible from the preparation of the offer to the realization of sales
Close cooperation with our international laboratories and our technical governance department
Participation in national / international tenders
Your qualifications
A master's degree (or equivalent) specializing in sales or in a related product category discipline
Alternatively, an engineering degree (or equivalent) and expertise (minimum 5 years) in the retail industry or product development
Founded experience in the retail or testing industry in France
Proven track record in sales / account management / merchandising / quality assurance, engaging with quality executives of large retailers, brands and wholesalers
Familiar with the international regulations, extensive knowledge of the EU directives, national deviations, and renowned brands’ requirements of Softlines, Hardlines & Toys and ENE testing
A good connection to appropriate industry associations in France will be a definite advantage
Possess a wide client contact base and knowledge of sales trends in the Consumer Products business area
Strong business sense and knowledge of the Hardlines & ENE business and its supply chain, including understanding of quality and fulfillment of specifications of the products sold in the stores
Knowledge in pricing strategies and structure for testing, auditing and inspection
Able to interpret technical information and translate it into common terminology
New business development with keen interest
Strong networking, negotiation, interpersonal and leadership skills
Demonstrated ability to work with customers, determine their requirements, secure additional business, define and assist in solving problems, and generally ensure their total satisfaction
Ability to organize and prioritize daily activities and workload in a resource constrained environment
Must be personable and work well independently, as well as in a team environment
Strong appreciation of diverse cultures
Excellent verbal and written communication and presentation skills
Knowledge of French at native speaker level, proficient in German and English
Proficiency in Microsoft Office applications
Must be confident, highly efficient and self-motivated
Willingness to travel