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趨勢科技 - 全球雲端資安領航者 / 全亞洲最大軟體公司 / 企業版圖橫跨五大洲 / 趨勢全球研發基地在台灣
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Position Summary (About the Role)

We are seeking a Senior User Experience Designer who can craft outstanding user experiences for our cybersecurity products, serving a wide range of customer types. You will be part of a global User Experience team, working with cross-functional teams such as Product Managers, Developers, Marketing, Visual Designers, Technical Writers, and more to apply user-centered design methodologies and shape innovative solutions. Starting from understanding user needs and business goals, you will leverage your design skills to drive design discussions and decisions.

A passion for enhancing the user journey, combined with strategic thinking and a collaborative mindset, will be essential to your success in this role. You will play a key part in bridging cross-functional expertise, ensuring that the solutions we design are not only innovative but also intuitive, consistent, elegant, and maintainable.
Strong visual sensibility and experience applying AI in the design workflow will be considered plus factors.

Responsibilities

• Facilitate Cross-Team Collaboration: Build consensus across teams to solve complex problems and align on business goals.

• Project Execution: Scope project work and partner with product management and engineering to balance short-term delivery needs with long-term product goals.

• Deliver End-to-End Experiences with Visual Quality:
  Design and model comprehensive user experiences, emphasizing user needs and problem-solving. Develop clear user flows, detailed specifications, and prototypes that clearly demonstrate the user journey, with strong attention to visual clarity and quality.

• Expand and Maintain UX Guidelines: Identify and explore additional use cases beyond single projects to enhance existing guidelines and patterns for company-wide use.

• Creative Problem Solving: Produce high-quality, research-based creative solutions to complex problems.

• Collaborative Culture: Foster a culture of collaboration and inclusive decision-making.

• Effective Communication: Document and communicate designs effectively with stakeholders and development teams.

• Process Improvement: Collaborate with UX design leads and team members to improve processes and standards.

Bonus Points

• Knowledge of the cybersecurity industry or IT management.

• Experience with design systems and platform design work.

• Strong visual design skills (e.g., layout, typography, visual hierarchy) and experience improving UI polish in complex products.

• Experience incorporating AI into the design workflow (e.g., ideation, prototyping, content generation, automation, or efficiency improvements).

Qualifications

• Experience: 3+ years in UX/product design, preferably in SaaS or platform services.

• Design Tools: Proficiency with Figma is a must; familiarity with other prototyping tools (e.g., Sketch, Adobe XD, InVision) is a bonus.

• Communication: Excellent verbal and written communication skills in English and Mandarin.

• Collaboration: Strong interpersonal skills and the ability to work in cross-functional teams. A team player who can also work independently.

• Problem-Solving: Ability to solve complex design problems and make data-driven decisions.

• User-Centered Design: Deep understanding of user-centered design, interaction design, and information architecture. Capable of delivering product design solutions, including user flows, wireframes, prototypes, and final designs.

• Agile Development: Experience with agile development processes. Multi-tasking and time-management skills, with the ability to prioritize tasks.

• Education: Bachelor’s degree (or higher) in a related field (e.g., UX Design, HCI, Product Design) or equivalent practical experience.

• Portfolio: A portfolio that demonstrates not only solid interaction design, but also a good sense of visual craft will be considered a plus.

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