Join Trend ‧ Join New Generation

趨勢科技 - 全球雲端資安領航者 / 全亞洲最大軟體公司 / 企業版圖橫跨五大洲 / 趨勢全球研發基地在台灣
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Trend Micro Vision One is a purpose-built threat defense platform that provides added value and new benefits beyond XDR (Extended Detection and Response) solutions, allowing customer to see more and respond faster. Vision One providing deep and broad extended detection and response capabilities that collect and automatically correlate data across multiple security layers—email, endpoints, servers, cloud workloads, and networks—Trend Micro Vision One prevents the majority of attacks with automated protection.

The objective of TW Engineering Group 1 is to provide the best endpoint security solution to help customers, from small & medium businesses to vary large enterprises, conquer cybersecurity challenges effectively and efficiently. Every partner within Group 1 will have opportunity to join diverse squad team and demonstrate his/her expertise and enthusiasm to make customer success in their business without cyber threat. Along this journey, we are looking for partners with not only exceptional engineering expertise, but also great curiosity and customer empathy, so we can learn from customer behavior and create business impact together.

Job description

• Engage in long-term software quality enhancement to ensure product viability
• Develop, review the automation testing code and maintain the different pipelines
• Design & implement ways to measure and validate the quality of customer experience we deliver
• Collaborate with the global product development and support teams across multiple countries
• Resolve customer problems in a timely manner to support critical business successfully

Required skills

• 2+ years of working experience in the software/information service industry
• Experience in Python with automation test development
• Good understanding of general principles of software testing, knowing how to troubleshoot
• Strong software problem-solving skills independently and a customer-oriented approach to dealing with customer issues
• Self-motivated and agile mentality to work with changing requirements

Nice to have skills

• Experience in Go language is a big plus
• Experience in event driven architecture
• Experience in managed services on public clouds (Aurora MySQL, EKS, AKS, MSK and ADX, …etc)

Personality

• Good English communication skill and proactive mindset in global team collaboration
• Strong analytic thinking and problem solving skills; dare to fail but make sure we learn from experience.
• Preference of autonomy; able to make decision and take accountability for customer success instead of waiting for instructions

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連結智慧 守護世界 --- Connected Intelligence for Securing a Connected World