Company: CGL
Department: Digital and Advisor Technology
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: This role operates in English.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The Emerging Business Model (EBM) Tech team exists to deliver contextually relevant financial security that delight customers and partners in their moment of need. We design, build, and deliver digital first platform and services that enable data differentiated and hyper-personalized insurance propositions within ecosystem partners‘ experiences. When you join EBM Tech, you’ll instantly become a key member of an agile, energetic, and ambitious digital platform engineering team. If you like the idea of engineering innovation at scale through digital, analytics, automation and contributing to a wide variety of next-gen integrated propositions, we think you’ll love working at EBM Tech!

As the Systems Developer – Salesforce, you will be a member of an integral Salesforce Development team responsible for developing system-based solutions by formulating programs, developing and maintaining codes and documenting processes for consistency and continuous improvement. You will contribute to a range of moderately complex and diverse team initiatives with the support of your team members.

Technologies you have experience with:

• Salesforce CRM Financial Services Cloud, Service Cloud and/or Sales Cloud.
• Salesforce Apex, Triggers, LWC, Data Loader, SOQL.
• DevOps, GitHub, JIRA, Confluence.
• Nice to have Unqork, Glia, Sendgrid, Guidewire.
• Salesforce Certifications – Administrator, Platform App Builder, Platform Developer I.

How you will create impact:

• Translating requirements into a cohesive working plan in accordance with guidelines and standards.
• Salesforce platform development to implement functionalities and features of small to medium complexity.
• Collaborate with Sr Developers and Architects on technical and functional design in Salesforce to fulfill current and future business requirements.
• Performing unit testing for developed code, supporting system and user acceptance testing, and resolving defects by troubleshooting root causes.
• Fostering productive relationships with Technology business partners and communicating analysis and results accordingly.

To join our team:

• You have a minimum 3 years of experience in Salesforce development.
• You have completed post-secondary education in Technology, Computer Science or a related discipline.
• You are Salesforce Certified on Platform App Builder or Platform Developer, are considered an asset.
• Experience with Salesforce Marketing Cloud would be considered an asset.
• You have working knowledge and experience in Salesforce Financial Services Cloud development and design and/or Sales Cloud and Services Cloud, common integration patterns, security and performance focused design and development patterns.
• You have working knowledge of assisted/advisor distribution channel business model in the Financial Services Industry that are regulated (e.g., Insurance and Banking).

How you will succeed:

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

What you need to know:

• You will travel occasionally.
• Extended work hours, including evenings and weekends, may be required.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.