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Senior Product Specialist, Special Lines

The Co-Operators Insurance Group

The Co-Operators Insurance Group

Product
Canada
CAD 75k-105k / year
Posted on Dec 13, 2025

Company: CGIC
Department: Special Lines
Employment Type: Regular Full-Time and Temporary Full-Time
Work Model: Hybrid
Language: This role operates in English.
Additional Information: This/these role(s) is/are currently vacant.

Please note: We are hiring for two positions, 1x Regular Full-time and 1x Temporary Full-time (12 months)

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities

Recognized as the product expert, the Senior Product Specialist, Special Lines provides product expertise and a depth of knowledge on coverages and on the national, regulatory, legislative and industry environment. They provide research and leadership in developing and maintaining products and coverages to positively affect portfolio profitability and meet the needs and preferences of clients. They will maintain and create underwriting and risk selection rules across all portfolios. They are responsible for product design and overseeing the development of wordings. They provide product expertise to all programs and initiatives and Manufacturing projects and implementations.

How you will create impact:

  • Proactively monitor external activities to identify potential legal/regulatory impacts and emerging issues which could impact products and profitability including regulatory and legislative changes, industry trends, marketplace and claims issues, product, government bulletins.

  • Design products and oversee the development and maintenance of base policy wordings and forms across companies. Signoff wordings created by the Portfolio Underwriter for compliance with CGIC standards.

  • Liaise with Reinsurance department to ensure reinsurance arrangements support the profitability of portfolios. Author underwriting guidelines for use of treaty and facultative reinsurance.

  • Provide leadership and subject matter expertise to project teams implementing change that affect product accountabilities.

  • Provide background information and content to Communications & Training team including policy wordings, forms, reference and training materials. Special Lines Product Specialists will ensure legality and that the needs of the different areas are met and are consistent. Product Specialists will coordinate changes to forms and questionnaires.

  • Consult with the National Claims Dept. to provide expert underwriting opinion for policy interpretation of products.

  • Consult with Underwriters and Region Portfolio Managers to provide guidance and expertise regarding the acceptability of risks.

  • Contribute to managing relationships, contracts and responsibilities with external underwriting products/service suppliers, including MS&B, CGI, BI&I & RMS.

How you will succeed:

  • You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.

  • You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.

  • You have strong communication skills to clearly convey messages and explore diverse points of view.

  • You build trusting relationships and provide guidance to support the development of colleagues.

To join our team:

  • Minimum 5 years successful SL underwriting experience is preferred.

  • Chartered Insurance Professional (CIP) designation required. FCIP with a major in Underwriting or Risk Management preferred.

  • University degree (Business, Economics, Mathematics preferred) or equivalent experience.

  • Expert knowledge of SL products, policy wordings, reference and training materials, Insurance Acts and provincial legislation/requirements.

  • Knowledge of business application systems (e.g. GCFC, PMSC, AS400, SIGMA, GNA, FIPT, Policycenter, CLink, GNC, REIN), and business productivity tools (i.e.: MSOffice, MSProject, internet.)

  • This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

What you need to know:

  • You will travel occasionally.

  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected Salary Range: $75,000 $105,000
*The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.