Company: CGIC
Department: Retail Sales & Service
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: This role operates in English.
Additional Information: This/these role(s) is/are currently vacant.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Senior Manager, Advisor & Sales Analytics you will be responsible for establishing and maintaining the Retail Sales Analytics strategy. You will empower strategic data-driven decision making and will oversee the delivery of robust insights, ensuring analytics are accurate and timely, and provided in an easily consumable and customizable format to meet the needs of Retail Sales users, enabling our high-performance sales culture.

How you will create impact:

• Defining the analytics strategy, establishing a leading framework, implementing consistent architecture, and designing and developing aligned practices and tools.
• Ensuring that analytic strategies and approaches are developed, maintained, and followed across the Advisor & Sales Analytics team.
• Supporting day-to-day operations and delivery of complex analytics and insights requests and collaborating with business partners across Retail Sales to understand their requirements and enterprise Business Intelligence teams to share data requirements.
• Collaborating with other teams within the Retail Sales Data & Analytics function to support the overall data strategy across the Retail Sales & Service portfolio, ensuring that we prioritize our efforts towards enabling data-driven decisions in enablement of our wider strategic objectives.
• Managing project activities to ensure effective delivery of solutions, including establishing plans, monitoring timelines and risks, and partnering with functional leaders to define reporting requirements, assess resourcing and determine prioritization.
• Contributing towards the development of standards, policies, practices and methodologies, and monitoring compliance with corporate policies.
• Coaching and developing your team, recruiting and selecting talent, managing and rewarding performance, and fostering an agile culture to deliver on strategic objectives.

How you will succeed:

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
• You foster innovation and continuous improvement with a focus on client experience.
• You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
• You successfully convey messages and demonstrate openness to exploring alternative points of view.
• You use critical thinking to guide decision making and apply a strategic mindset to adjust business plans based on shifting priorities.

To join our team:

• You have 8-12 years of experience in Analytics, Computer Science, Mathematics, Statistics, BI or Data Management, including experience managing projects and as a people leader.
• You have a post-secondary diploma in Computer Science, Actuarial Science, Mathematics, Statistics, Finance or a related discipline.
• You have knowledge in data design, BI tools (MicroStrategy, PowerBI) and programming languages, such as SQL, R, Python.
• You have expertise with predictive statistical models and advanced understanding of business intelligence and data management.
• You have a sound understanding of data analytics and reporting methodologies and experience in translating data into actionable insights to enable strategic decision-making.
• You have robust experience in leading a team of analytics professionals and collaborating with business partners to understand their analytics requirements and how the connect to the organization’s wider strategic objectives.

What you need to know:

• You will travel occasionally.
• Detail oriented work that requires continuous mental concentration for extended periods of time.
• As a leader, strict confidentiality is required with respect to sensitive matters and employees’ personal information.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

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