Company: CGIC/Co-operators

Department: Retail Sales

Employment Type: Regular Full-Time

Work Model: Office Based

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant.

The Opportunity:

Our Distribution team aspires to be the leader in client engagement among Canadian Insurers. We strive to provide a seamless and personalized client experience. Our knowledgeable and trusted team is committed to delivering financial services solutions to meet our clients unique needs.

The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The Co-operators insurance products and services including personal lines (auto, home).

What you’re responsible for:

• Sales, service and profitable growth of both personal lines products.

• Advise and recommend coverages and policies that best meet client needs.

• Actively focus on prospecting for all lines of business by identifying and recommending additional products/services that benefit the client.

• Complete front line risk assessment and selection following underwriting guidelines.

• Complete inspections and re-inspections.

• Achieve individual goals for client service, sales, quality and productivity and contribute to the achievement of overall agency sales and growth goals.

• Respond to client questions and concerns, resolve customer complaints and escalate issues appropriately.

• Proactively complete client reviews on the auto, home portfolios.

What to expect:

• You will travel occasionally.

• You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.

To be successful:

• You remain focused and optimistic in the pursuit of a goal, despite barriers, until the objective is achieved and effectively manage your time in the quest of client satisfaction.

• You leverage information about client’s needs and situations to qualify sales opportunities and exhibit strong communication skills that allow you to clearly convey messages.

• You are committed to continuous improvement and building productive client relationships in order to exceed client expectations.

• You’re an effective team player and provide guidance to support the development of your peers.

To join our team:

• General Insurance license is required.

• Meet all provincial-licensing requirements in accordance with continuing education in order to obtain and maintain all licenses.

• A minimum of 2 years insurance industry experience including sales experience is preferred.

• Possess in-depth knowledge of auto and property insurance products and strong underwriting skills.

What's in it for you?

• Training and development opportunities to grow your career.

• Opportunities to give back to your community.

• A competitive compensation package and benefits program.IN-DNI

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