Company: CGL
Department: Records and Information Management
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: English is required, French is an asset

The Opportunity:

We are a leading Canadian financial services cooperative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Records and Information Management team develops compliant records and archive management frameworks and practices designed to enhance business process, strengthen decision making, and preserve corporate memory. Our team of dedicated and responsive information professionals work collaboratively with business partners to help them perform their work effectively and efficiently by ensuring recorded information is accurate, reliable and usable throughout its lifecycle.

As a Manager, RIM Advisory & Business Enablement you will be responsible for a small team that delivers RIM advice and solutions for managing and responsibly deleting information. You will independently direct or facilitate RIM-focused projects throughout the company and involve multiple stakeholders, diverse technologies, and modern techniques, ensuring compliance with operational risk policies and promoting best industry practice.

How you will create impact:

• Manages, facilitates and oversees programs and projects that implement records and information management best practices. Develops program structure and supporting materials; Develops and maintains program roadmaps; Oversees the development and execution of project plans
• Develops, documents, and presents business cases, proposals, and recommendations of material nature (large dollar, medium to high complexity, corporate-wide impact), negotiates program resources with business and IT leadership.
• Serves as a senior RIM subject matter expert, offering valuable advice on RIM policy compliance and best practice application in technology and process design;
• Recognized as an authority on complex information management practices and technologies, providing guidance to project teams, IT designers, IT architects, information owners, business leadership, and end-users.
• Manages the Advisory and Enablement function, providing RIM analysts and project resources with direction and guidance on delivering best advice, navigating complex scenarios, and solving business and technology problems
• Contributes to and influences RIM strategic program planning
• Fosters strong relationships with internal and external stakeholders and partners

How you will succeed:

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
• You foster innovation and continuous improvement with a focus on client experience.
• You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
• You successfully convey messages and demonstrate openness to exploring alternative points of view.
• You use critical thinking to guide decision making

To join our team:

• You have 6-9 years of experience delivering multi-faceted records and information management advice and solutioning, possessing expert knowledge of physical and electronic RIM principles, practices, and methodologies with proven ability applying these principles to solve business problems.
• You have a minimum of 3 years experience leading process and people
• You are proficient in Project Management and Business Analysis practices; You have a successful track record of managing project lifecycles, with strong knowledge of systems solutioning.
• You have a post-secondary degree in Business Management or Administration. Having a graduate degree with specialization in Records Management or Information Sciences is an asset.
• You hold the Certified Records Managers (CRM), Information Management or Information Governance accreditation or equivalent.

What you need to know:

• You will travel regularly.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.