Work Location:

Charlotte, North Carolina, United States of America

Hours:

40

Line of Business:

Administration

Pay Detail:

$50,000 - $80,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

At TD Bank Group (TD), everything we do is driven by our passion to provide legendary customer experiences. In order to reach and exceed the commitments we make to our customers and greater communities, our executive team seeks out and relies on exceptional people for support. Alongside caring colleagues and supportive leaders, our administrative and executive assistants provide a broad range of organizational and general workplace support to executives within TD.

Job Details

If you're a highly organized individual who can help maintain smooth business operations through strong administration skills, we want you to join our team.

As an Administrative Assistant, you'll provide dedicated support for several executives at TD. You'll also provide a wide range of administrative or general workplace support for the broader team as assigned.

What You'll Do

No matter where you work at TD you’ll make a meaningful impact, grow your skills and thrive in our culture of care. As a valued member of our executive team your work will involve a range of complexity and may include the following accountabilities:

• Provide top level clerical or specialized administrative support

• Own and maintain calendar management for multiple leaders (Vice Presidents, Senior Vice Presidents and Assistant Vice Presidents; may include their respective teams) and troubleshoot conflicts with creative solutions

• Coordinate travel for leaders, including supporting travel delay re-scheduling for national and international travel arrangements in addition to rescheduling meetings with internal/external parties

• Process expenses for teams ensuring timely completion

• Assist with onboarding/offboarding activities for team members within your greater group (e.g., asset management, access management, supply orders)

• Assist in coordinating in-office or virtual meetings, townhalls or offsite events; may include booking meeting spaces, agenda development, technology setup, amalgamating/proofreading PowerPoint decks, event day troubleshooting and ordering catering with dietary restrictions

• Provides administrative project support, using various software packages to produce high quality reports, presentations, and/or other documents

• Maintain confidentiality: Possible access to leaders' emails to assist in prioritizing or performing important administrative tasks on their behalf

• Apply appropriate due diligence ensuring accuracy in completing ad-hoc administrative tasks (e.g., reports, invoices, communications, tables, charts, files)

• Inform immediate team regularly on project status, as well as relevant information related to day-to-day activities

• Provide vacation/temporary coverage for colleagues, supporting additional leaders

Experience Growth:

• Provide training to new Administrative Assistants and be a Subject Matter Expert for common tasks performed

• Work with complete autonomy alongside leader; may partner with Special Assistant or other leaders to finish unique tasks

Cultivate our Culture of Care:

• Provide support while ensuring quality service and professionalism at every interaction

• Participate fully as a member of the team and contribute to a positive work environment

Job Requirements

What You Need to Succeed

• We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.

• High school diploma with 5+ years of relevant experience

• Extensive knowledge of Microsoft Office Suite and internet applications (Outlook, PowerPoint, Word, Excel, etc.)

• Ability to work independently as well as part of a team with flexibility to coordinate processes and information across related teams

• Ability to collaborate with other Executive Assistants/Administrative Assistants, in addition to internal and external partners

• Can perform efficiently in a multi-task environment and ensure deadlines are met

• Can efficiently interpret TD policies and help executives apply these standards in a fast-changing environment

• Experience coordinating travel arrangements and comfortable managing frequent changes

• Strong organizational skillset to manage accountabilities while simultaneously managing leaders' administrative requirements

• Excellent communication skills with the ability to listen actively, ask questions, and communicate effectively

• Strong judgment skills to support initiatives and apply discretion when working with confidential

Department Overview

At TD Bank Group (TD), everything we do is driven by our passion to provide legendary customer experiences. In order to reach and exceed the commitments we make to our customers and greater communities, our executive team seeks out and relies on exceptional people for support. Alongside caring colleagues and supportive leaders, our administrative and executive assistants provide a broad range of organizational and general workplace support to executives within TD.

Job Details

If you're a highly organized individual who can help maintain smooth business operations through strong administration skills, we want you to join our team.

As an Administrative Assistant, you'll provide dedicated support for several executives at TD. You'll also provide a wide range of administrative or general workplace support for the broader team as assigned.

What You'll Do

No matter where you work at TD you’ll make a meaningful impact, grow your skills and thrive in our culture of care. As a valued member of our executive team your work will involve a range of complexity and may include the following accountabilities:

• Provide top level clerical or specialized administrative support

• Own and maintain calendar management for multiple leaders (Vice Presidents, Senior Vice Presidents and Assistant Vice Presidents; may include their respective teams) and troubleshoot conflicts with creative solutions

• Coordinate travel for leaders, including supporting travel delay re-scheduling for national and international travel arrangements in addition to rescheduling meetings with internal/external parties

• Process expenses for teams ensuring timely completion

• Assist with onboarding/offboarding activities for team members within your greater group (e.g., asset management, access management, supply orders)

• Assist in coordinating in-office or virtual meetings, townhalls or offsite events; may include booking meeting spaces, agenda development, technology setup, amalgamating/proofreading PowerPoint decks, event day troubleshooting and ordering catering with dietary restrictions

• Provides administrative project support, using various software packages to produce high quality reports, presentations, and/or other documents

• Maintain confidentiality: Possible access to leaders' emails to assist in prioritizing or performing important administrative tasks on their behalf

• Apply appropriate due diligence ensuring accuracy in completing ad-hoc administrative tasks (e.g., reports, invoices, communications, tables, charts, files)

• Inform immediate team regularly on project status, as well as relevant information related to day-to-day activities

• Provide vacation/temporary coverage for colleagues, supporting additional leaders

Experience Growth:

• Provide training to new Administrative Assistants and be a Subject Matter Expert for common tasks performed

• Work with complete autonomy alongside leader; may partner with Special Assistant or other leaders to finish unique tasks

Cultivate our Culture of Care:

• Provide support while ensuring quality service and professionalism at every interaction

• Participate fully as a member of the team and contribute to a positive work environment

Job Requirements

What You Need to Succeed

• We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.

• High school diploma with 5+ years of relevant experience

• Extensive knowledge of Microsoft Office Suite and internet applications (Outlook, PowerPoint, Word, Excel, etc.)

• Ability to work independently as well as part of a team with flexibility to coordinate processes and information across related teams

• Ability to collaborate with other Executive Assistants/Administrative Assistants, in addition to internal and external partners

• Can perform efficiently in a multi-task environment and ensure deadlines are met

• Can efficiently interpret TD policies and help executives apply these standards in a fast-changing environment

• Experience coordinating travel arrangements and comfortable managing frequent changes

• Strong organizational skillset to manage accountabilities while simultaneously managing leaders' administrative requirements

• Excellent communication skills with the ability to listen actively, ask questions, and communicate effectively

• Strong judgment skills to support initiatives and apply discretion when working with confidential

_______________________________________________

The Administrative Assistant - TDS provides highly skilled administrative support. Performs complex and technical activities. Works with individuals at all levels of the company, as well as external organizations and Customers. Handles confidential materials. Facilitates management details and serves as an intermediary to relieve executive/manager of administrative responsibilities and details.

Depth & Scope:

• Provides top level clerical or specialized administrative support

• Performs multiple and diverse tasks that cover a wide range of complexity

• Proactively exercises discretion and has autonomy to make decision within generally defined parameters

• Generally supports a large group/team (8 to 20+) and/or an SVP role or above

• Coordinates and executes routine and non-routine administrative tasks

• Collects, compiles, and analyzes moderately complex data and information, producing reports to be used by manager or department professionals

• May conduct record keeping that requires a general knowledge of accounting and budgeting procedures

• May monitor performance of budget, reviewing variances with manager

• May provide direct assistance and support in staff activities

• Coordinates, executes and completes a variety of special projects and administrative assignments through planning, development, organization, analysis and implementation

• Provides administrative project support, using various software packages to produce high quality reports, presentations, and/or other documents

Education & Experience:

• High school diploma or GED

• 2+ years related experience required

• Ability to provide consistent support prioritizing tasks based on departmental priorities

• Strong administrative skills, including software applications

• Strong English grammar and proofreading skills

• Ability to work independently and as part of a team, providing high quality Customer service

• Strong written and verbal communication skills

• Ability to operate standard and specialized office equipment

• Ability to handle sensitive or confidential information

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional

• International Travel – Never

• Performing sedentary work – Continuous

• Performing multiple tasks – Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds – Occasional

• Sitting – Continuous

• Standing – Occasional

• Walking – Occasional

• Moving safely in confined spaces – Occasional

• Lifting/Carrying (under 25 lbs.) – Occasional

• Lifting/Carrying (over 25 lbs.) – Never

• Squatting – Occasional

• Bending – Occasional

• Kneeling – Never

• Crawling – Never

• Climbing – Never

• Reaching overhead – Never

• Reaching forward – Occasional

• Pushing – Never

• Pulling – Never

• Twisting – Never

• Concentrating for long periods of time – Continuous

• Applying common sense to deal with problems involving standardized situations – Continuous

• Reading, writing and comprehending instructions – Continuous

• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.