Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Building a World-Class, Diverse and Inclusive Technology Team at TD

The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

About This Role

The Treasury Technology Team is looking for a Business System Analysis Specialist (BSA) to support technology platforms across the Treasury and Balance Sheet Management (TBSM) department to measure and manage market risk (interest rate, equity, and foreign exchange) for the TD Bank's retail portfolios, both in Canada and US. This group creates models, financial systems, applications, and processes required to support various functional teams in TBSM

TD Bank Business Systems Analysis covers a mandate that includes (but isn't limited to) proposing technical systems to accomplish business requirements enterprise-wide. These experts build relationships with business partners and other groups of diverse subject matter experts and stakeholders (both internal and external) to:

•Plan + Elicit + Analyze + Document + Communicate +Manage system requirements;
• Assess client needs and recommend the right technology; and
•Offer operational and process-related analysis and support.

Here's some of what you may be asked to perform:

• Build and lead BSA teams in regulatory, integration and key strategic projects
• Work effectively with stakeholders like Market Risk Management and Analytics, FTP, Modelling, CMRM, ALM, Data and various technology partners.
• Define and implement the Intelligent automation strategy, ensuring alignment with business priorities and automation best practices.
• Drive innovation by identifying new automation opportunities, leveraging AI, machine learning, and data analytics to enhance process automation.
• Design, engineer, deploy, and support outcome driven actionable PowerBI dashboards/apps that are part of the Treasury Technology organization. Design must be visually friendly, easy to navigation and inspire action by the user(s).
• Provide consultation to business partners on best practices and standardization when building out dashboards/apps.
• Design multi-dimension data models leveraging data in many formats (SQL, xml, xlsx, csv, Sharepoint directories, websites, etc.) that allow in-depth analysis.
• Define & document requirements, perform data/system/impact analysis, develop test plans and execute and/or support UAT.
• Work with technology partners (e.g. Solution Designers and Architects) to research and analyze current state system capabilities and define technology solutions options and recommendations.
• Keep management informed of projects progress and potential risks with clear and concise recommendation on risk mitigation.
• Spearhead process change efforts by working in collaboration with upstream and downstream stakeholders to detail current state and desired state end-to-end processes.
• Actively participate in quality management reviews, including designs, prototypes and other requirements work products.
• Strong knowledge of business analysis, data mapping, quality assurance, project delivery practices and standards across the project delivery lifecycle.
• Work closely with stakeholders to determine solutions, assess impact to existing work processes and systems, and pinpoint how to manage integration.
• Gain knowledge in own area, stay abreast of technology trends and developments, develop expertise in TD services, applications, infrastructure, analytical tools and techniques, business domains and their products and services.
• Strong analytical and problem-solving skills to identify and lead problem resolution. Identifies and leads problem resolution for complex issues at all levels
• Close collaboration with business and other members in TBSM Technology to ensure that the requirements are implemented according to Bank's SDLC development standard.

CUSTOMER

• Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value.
• Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
• Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration
• Translate business requirements into detailed functional specifications taking into account non-functional requirements
• Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.
• Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
• Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
• Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement
• Provide operational / process-related analysis and support to various extents

SHAREHOLDER

• Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required
• Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
• Continuously enhance knowledge of business domains and their products/services
• Support and contribute to change management planning and activities, including those that ensure operational readiness.
• Support implementation and post-implementation planning and activities.
• Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines
• Adhere to the TD code of conduct

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
• Participate in personal performance management and development activities, including cross training within own team.
• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce.
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

BREADTH & DEPTH:

• Advanced to Expert knowledge of system analysis process and techniques
• Advanced to Expert knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules
• Advanced to Expert knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing and. delivery frameworks
• Advanced understanding of business supported and business analysis
• Provides leadership and guidance, makes recommendations, and collaborates with business and technology to ensure the technology solution meets the business needs
• Lead technology requirements management for high risk, strategic initiatives
• Identifies and leads problem resolution for complex technology requirements-related issues
• Leads and provides guidance on the identification, maintenance, and reporting of traceability of system requirements
• Works independently as the senior or lead system analyst and coaches/guides members within area of expertise
• Subject matter expert and consults with clients and/or project teams
• Reports to a Manager, Senior Manager, or Practice Lead

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree or Technical Certificate
• Graduate degree in finance, business, risk and/or economics is an asset
• Valued designations but not required: CFA, FRM, MBA
• Experience working in Agile
• 7+ years of experience in related fields of finance, data, bank treasury, capital markets.
• Good understanding of capital market instruments including bond and interest rate derivatives.
• Must be technically savvy, specific experience with developing solutions in Microsoft PowerPlatform (PowerBI, PowerApps, PowerAutomate) required.
• Superior written and verbal communication skills with experience presenting to audiences with various backgrounds and seniority.
• Hands on Advanced Excel, SQL, Python, automation tools esp. low/no code.
• SDLC / Agile methodology experience.
• Working knowledge of data warehouse.
• Commitment to applying advanced to expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management.
• Enthusiasm and willingness to foster a culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet