Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Compliance

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

As part of Global Compliance, Privacy, along with other risk and oversight partners provide objective guidance, independent challenge, and risk-based oversight of TD's compliance with applicable privacy laws, rules, and regulations (LRRs). Privacy plays a key role supporting TD's Regulatory Compliance Management (RCM) Framework which sets out the structures, processes and key control elements through which Risk Owners and Oversight Functions globally are expected to manage and mitigate regulatory compliance risk inherent in their business or corporate segment activities.

Privacy's mandate is to promote a culture of privacy compliance through global and jurisdictional policies, standards, and guidelines that: (i) align to regulatory requirements and TD's Enterprise RCM Framework and related Standards; (ii) reinforce enterprise-wide privacy accountability; and (iii) are adaptable to regulatory change and the evolving needs of our businesses.

The Privacy Insights and Reporting team, as part of Global Privacy Operations, leads and coordinates reporting activities in addition to ad hoc requests from Compliance Program Management (CPM) and other partners.

Job Description

Reporting to the Senior Manager, Privacy Insights and Reporting, this role provides specialized reporting and business intelligence support to the broader Privacy team.

Key accountabilities include:

• Lead Privacy's engagement in the Compliance Strategic Insights and Reporting (CSIR) team's reporting processes including the Global Compliance Board and Senior Management Reporting Procedures.

• Maintain, and execute against, Global Privacy Operation's Board & Senior Management Audit Committee of the Board (ACoB) and Enterprise Risk Management (ERM) Reporting Support Process.

• Facilitate updates to the CSIR team for Senior Executive Team (SET)/Chief Risk Officer (CRO)/Chief Compliance Officer (CCO) reporting.

• Participation in the CSIR team's Insights Meetings and validating Privacy content.

• Lead the development and socialization of Privacy's Horizontal Risk View in collaboration with the broader Privacy team.

• Metric development and data insights, including from within Privacy and from other risk and oversight functions.

• Leverage and analyze various data sources to generate insights on the state regulatory compliance for privacy LRRs, including key risks, themes, trends, and regulatory developments.

• Validate the quality and integrity, and maintain a repository, of the data included in reporting packages.

• Support engagement of the team in self-reflection and continuous improvement to determine how insights from reporting processes inform our program priorities and activities.

• Support the review and response to ad hoc requests from Compliance Program Management (e.g., Compliance mandates, etc) and other partners (e.g., Dow Jones Index, ESG Sustainability Report, etc).

• Maintain strong relationships with key stakeholders and be an ambassador for TD's privacy program across the organization.

• Contribute to, and support, the execution of Privacy's strategy and programs.

• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences, leveraging best practices, and identifying ways to innovate our processes.

• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.

• Assist in the development, implementation, and maintenance of Privacy governance documentation (e.g., policies, standards, guidelines, and processes).

• Lead/support special projects, as required.

Other Qualifications/Skills/ Experience:

• Extensive experience with data analysis and the use of reporting and visualization tools (e.g., Python, SQL, Excel, PowerBI, Tableau) is essential for this role.

• Strong ability to:

  • Determine relevant data sets and the most appropriate type of analysis to draw meaningful insights and compelling dashboards to effect data driven decision making; and

  • Propose relevant metrics, including thresholds, to highlight privacy considerations within RCM and Privacy program activities.

• Excellent verbal and written communication skills with an ability to interact at various levels of the organization and tailor communications to the intended audience.

• Strong attention to detail.

• Exceptional time management and organizational skills with the ability to manage multiple priorities in a fast paced/evolving environment.

• Strong ability to:

  • work independently, think critically, and make decisions; and

  • build and maintain relationships, work collaboratively, influence and build consensus across a number of stakeholders to drive creative and responsive solutions.

• Highest personal and professional integrity and standards to advance TD's vision and protect the brand.

Education and Accreditation

• Undergraduate degree with 7+ years of professional experience.

• Background in Privacy, Compliance or Risk would be considered an asset.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet