Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$110,760 - $178, 880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Business Management, Strategy & Support

Job Description:

The Senior Manager, Strategy & Planning leads, develops and maintains the Fraud Risk Management (FRM) & Global Security & Investigations (GSI) Business & Technology Strategy & Roadmap and related processes & programs. To execute that mandate, the role partners and proactively engages with leaders across FRM & GSI functions, Fraud Operations, Technology, other key strategic partners and control functions.

The Senior Manager, Strategy & Planning is a critical member of the FRM & GSI senior management team and plays a significant role in the successful delivery of FRM & GSI Programs.

Team Overview

The AMCB DaaS Strategy team is being stood up to effectively manage the AMCB Data Strategy, Commercial Data Strategy, CEO / executive updates, story-telling, communication, financial management and employee experience. The team will own the Data Strategy including the annual refresh, managing on-going changes and tracking progress against strategy. This team will work closely with AMCB DaaS leaders and stakeholders seeking input, capture/maintain current & future state and a high-level roadmap, including investment plan and key business capability/data needs. Work with other strategy teams to align to and provide input to their business strategies (AMCB Data Management, D&A, LOBs). Lead stakeholder communication to ensure AMCB stakeholders are informed of new data products available and changes to existing data leveraging existing comms channels where possible.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Provides strategy, program & process management, facilitation & coordination
• Leads FRM's business and technology strategic planning processes and supports business management activities such as Resource Planning, Affiliate Transaction Reporting, Supplier and Contract Management, Premises and Business Continuity Management
• Develops FRM's Strategic & Technology Plan(s) and tracks/reports on key initiatives
• Develops the annual strategic priorities and initiatives for the Risk Assessment and Business Management teams
• Prepares and maintains the annual budget for Risk Assessment and Business Management Teams, and the FRM Project Portfolio
• Manages FRM's Continuous Improvement Program, which is focused on improving the efficiency and effectiveness of processes and resources
• Partners with COLA Shared Service groups such as Employee Experience and Business Operations to align on FRM expectations of service levels and monitors ongoing delivery against established action plans
• Works closely with the FRM & GSI executive team to evolve, manage and communicate the FRM & GSI vision and strategy, proactively monitors emerging internal and external requirements and trends with respect to Fraud Risk Management
• Sources, develops and nurtures data focused talent for the organization
• Participates in audit & regulatory reviews as required

Education & Experience:

• 4-year degree or equivalent experience
• 10+ years' professional experience in any of the following areas: management consulting, effective strategy design & financial/business planning, governance principles, business acumen, risk management practices, data analysis and reporting
• Likely a subject matter expert in fraud and risk mitigation/management strategies with experience in the financial services sector.
• Ability to point to a track record of value creation/risk/exposure mitigation against a strategic roadmap or vision. S/he will drive the development of strategic priorities, working closely with other business & technology partners to do so.
• Adept at managing positive relationships and presents well across senior stakeholder groups; s/he will similarly be a role model to staff across the FRM & GSI functions
• Ability to closely monitor tactical execution. S/he will be experienced in and excited about making a difference every day in a highly dynamic and ever-changing environment
• Confident interacting and presenting to executives & senior management to gain support and trust
• Demonstrated experience and skill in proactively engaging with a very diverse set of stakeholders to reach clear decisions in a timely manner
• Demonstrated ability to communicate using a variety of approaches to influence, drive understanding and foster collaboration
• Demonstrated ability to develop strategic business & technology plans, articulate and communicate relative programs & processes effectively with a track record of successful implementation
• Strong aggregation/synthesis & problem definition skills with an ability to break down complex concepts into actionable elements and track to closure
• Constantly striving to find innovative ways to enhance capability, find efficiencies, methodology and practice
• Strong capabilities in managing scope and timelines, while effectively mitigating risk
• Proven ability to effectively manage projects
• Strong negotiation and conflict resolution skills
• Detail oriented
• Ability to exercise sound judgment
• Excellent oral and written communication skills
• Strong teamwork and client skills
• Highly motivated
• In-depth knowledge of construction standards, work methods, equipment and materials, operating practices and applicable codes
• PC proficiency in MS Access, MS Word, MS Excel
• Highest personal & professional integrity & standards, & advance TD's vision & protect the brand
• Excellent judgment, including achieving the right risk/reward balance
• Transparent communicator & respected TD representative, both internally and externally
• Advance TD's leadership development, employee experience & diversity agenda
• Role-models behaviors consistent with TD's leadership profile

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.