Senior Manager, Commercial Services
TD Bank Group (TD)
Work Location:
Hamilton, Ontario, CanadaHours:
37.5Line of Business:
Personal & Commercial BankingPay Details:
$108,800 - $163,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
TD Commercial Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector, providing customized solutions to build a strategy that’s right for them now, and in the future. Our quest is to deliver a first class business banking client experience and to be ”The Better Business Bank” in North America. At TD, better business bankers have a strong background in business and finance as well as the specific products they are responsible to sell and service. They have keen insight into all their clients – their industry, products, finances and markets. Better business bankers demonstrate good judgment in people, businesses and markets based on education, experience, “gut instincts” and “street smarts”.
The Manager Commercial Services (MCS) is responsible for credit and operational risk as well as the Unit’s sales growth. The position reports to the Unit Leader and interfaces with Commercial Credit Risk Management on a frequent basis. The position is accountable for achieving The Quest in addition to delivering a superior customer experience while driving profitable business growth.
This position reports to the Unit Leader and interfaces with Commercial Credit Risk Management on a frequent basis. The Manager Commercial Services (MCS) is the face of the Bank in the market that they serve.
- The MCS is responsible for managing a group of Account Managers, overseeing credit and operational risk as well as their team's sales growth.
- The MCS is a trusted advisor who assists Account Managers in structuring and packaging practical and competitive solutions that demonstrate an understanding of clients unique financing, cash management and business support needs. This includes reviewing the due diligence, pricing and terms of credit, and ongoing credit reviews and risk ratings that reflect knowledge of Bank policies and procedures. With respect to business development the MCS continually develops and broadens relationships with existing customers by cross-selling relevant and value-added financial products and services.
- It is also a priority to build new relationships through referrals from customers and other sources.
- To enhance their profile and that of the Bank the MCS will also cultivates relationships with a few key external referral sources and participates in industry and community activities.
Job Requirements:
- Undergraduate degree and/or over 7-10 years of relevant experience
- Deep knowledge of industry with expertise on risk and control functions
- Comprehensive knowledge of business and operational functions supported process management and related processes.
- Extraordinary leadership and planning skills to handle teams with functional diversity and complexity and multiple points of internal and external contact.
- Dexterous in using productivity tools and end-user software including MS Office suite.
- Strong communication skills with a positive approach that can liaise with cross functional teams, colleagues, partners, and employees.
- Robust organizational and team management skills with the ability to work in a demanding environment and handle multiple deadlines and changing priorities.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet