VP Business Development (Customer Partnership & Team Builder)
Syntronic
Sales & Business Development, Customer Service
Kanata, Ottawa, ON, Canada
USD 200k-200k / year
Posted on Jan 31, 2026
Join Syntronic: Where Your Innovation Shapes the Future
At Syntronic, we don't just follow industry trends—we set them! Join us in partnering with visionary companies and the brightest minds to turn ground-breaking ideas into reality. Imagine working on cutting-edge telecom advancements, pioneering automotive tech, life-saving healthcare innovations, and next-gen industrial automation. Our projects are diverse, impactful, and at the forefront of technological innovation. Be a part of something extraordinary!
Who are we?:
Syntronic is a global leader in design and development, specializing in electronics, electro-mechanics, and software. We’re not just a company; we’re a community of innovators. Our teams work on projects that define the future—from creating state-of-the-art communication systems and autonomous vehicles to advancing IoT solutions that revolutionize everyday life. At Syntronic, your work will make a real difference.
What we're looking for:
We are seeking individuals who want to:
· Collaborate with top-tier clients on transformative, cutting-edge projects.
· Engage with and learn from industry leaders
· Innovate from concept to completion, ensuring high standards.
· Gain international experience on global projects.
· Thrive in an entrepreneurial environment that supports new ideas.
· Explore multiple sectors like telecommunications, automotive, healthcare, and industrial automation.
What you'll do
- Lead and scale a Business Development organization focused on long-term customer partnerships, recurring revenue, and sustainable growth.
- Build, coach, and manage a high-performing Business Development team with clear structure, roles, goals, and accountability.
- Establish and enforce disciplined pipeline management, forecasting rigor, and performance reporting across the team.
- Own revenue growth across staff augmentation, managed services, and project-based software & hardware development engagements.
- Provide strategic leadership on high-value or complex opportunities, engaging directly where executive presence accelerates outcomes.
- Serve as executive sponsor for key accounts, building and maintaining senior-level customer relationships.
- Drive account strategy and expansion planning to grow footprint across teams, capabilities, and geographies.
- Guide and enable the team through opportunity qualification, solution positioning, and commercial strategy.
- Partner closely with engineering and delivery leadership to align go-to-market strategy with execution capability.
- Establish a consistent sales operating cadence including account planning, pipeline reviews, and performance management.
- Act as an escalation point for customers and internal stakeholders to resolve issues and protect long-term relationships.
- Ensure seamless handoff from sales to delivery and accountability for ongoing customer satisfaction.
- Represent Syntronic at the executive level in strategic customer engagements and relevant industry forums.
- Drive continuous improvement of sales processes, tools, playbooks, and metrics.
- Provide leadership with clear visibility into growth opportunities, risks, and resource needs.
- Foster a collaborative, accountable, and performance-driven sales culture aligned with Syntronic’s values.
What you'll need to get the job done
- 15 -25 years of experience in engineering or equivalently technical domain
- 5-10 years of progressive experience in sales / business development
- Strong experience leading customer-focused BD or account teams within engineering services or IT services organizations.
- Proven success selling staff augmentation and consulting-style engagements, preferably in complex hardware and software environments.
- Ability to structure and negotiate complex services agreements.
- Strong relationship-building skills with executive, technical, and procurement stakeholders.
- Experience managing distributed teams and global customers.
- Data-driven approach to forecasting, pipeline management, and performance metrics.
- Collaborative leadership style with emphasis on team development and motivation.
What will make us REALLY love you
- Track record of growing accounts through long-term and recurring engagements.
- Experience acting as an executive sponsor across multiple concurrent customer relationships.
- Strong mentoring and people-development capabilities.
- Comfort navigating ambiguity and evolving customer needs.
- Natural connector between customers, delivery teams, and leadership.
This position is for an existing vacancy.
The annual compensation for this position will exceed $200,000
What you’ll love about us:
At Syntronic, our employees are our greatest asset. We foster innovation, collaboration, and excellence, offering opportunities for personal and professional growth. Join a global community that values creativity and diversity.
Ready to Shape the Future with Us?
If you’re ready to elevate your career and be part of a team that’s making a real impact, we want to hear from you. Apply today and embark on your journey with Syntronic, where your ideas and innovations can truly make a difference.
AI is not used in the screening, assessment, or selection of applications