Alternate Job Titles:

• Sales Operations Specialist
• Order Management Lead
• Deal Operations Coordinator
• Sales Support Analyst
• Account Services Specialist

We Are:

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are:

You are a dynamic, detail-oriented professional with a passion for operational excellence in sales environments. With at least three years of experience in sales operations or sales support—ideally within the IT sector—you thrive in fast-paced, deadline-driven settings and excel at building strong relationships across teams. You possess a deep understanding of the sales cycle, from quote preparation to post-order reconciliation, and are adept at navigating CRM systems like Salesforce. Your proactive approach enables you to identify opportunities for process improvement and automation, while your strong analytical skills ensure accuracy in account data and reporting.

As a natural collaborator, you enjoy working with diverse stakeholders including account managers, legal, finance, and technical teams, ensuring seamless order processing and customer satisfaction. Your advanced English proficiency allows you to communicate effectively in a global business environment. You are highly motivated, results-driven, and adaptable to changing priorities and complex situations. Confidentiality and integrity are central to your work ethic, and you consistently deliver high-quality results while supporting your team members and channel partners. Your exceptional organizational skills and ability to multitask make you a key contributor to continuous improvement projects and the overall success of the Deal Operations team.

What You’ll Be Doing:

• Engaging with sales representatives to prepare, review, and expedite sales orders and related workflow processes.
• Researching account data, order history, and special pricing to support quote proposal generation.
• Preparing contracts in accordance with internal policies and legal requirements.
• Acting as the primary contact for customers regarding order status, account issues, and license configurations.
• Coordinating with stakeholders—Account Managers, Legal, Finance, Business Operations—to ensure timely order processing and revenue submission.
• Performing post-order procedures such as revenue reconciliation and order splits.
• Regularly meeting with account managers to review opportunities and proactively facilitate smooth deal closures.
• Collaborating with technical staff to resolve portal access and license installation issues.
• Supporting and instructing Channel Partners on order processes.
• Training team members and sales staff on sales policies and procedures.
• Analyzing paperwork for compliance and accuracy, administering revenue splits, and verifying order completeness.

The Impact You Will Have:

• Enhancing the efficiency and accuracy of end-to-end sales and order processes.
• Building and maintaining strong internal and external customer relationships.
• Supporting revenue growth through timely and accurate deal processing.
• Improving data integrity in account administration and reporting.
• Driving process improvements and automation for greater operational efficiency.
• Facilitating seamless collaboration between global and local teams to implement new systems and processes.
• Contributing to the overall success of the Deal Operations team through knowledge sharing and training.
• Ensuring compliance with company policies and legal standards in all sales operations activities.

What You’ll Need:

• BA degree in business, accounting, or related field.
• Minimum of 3 years’ experience in sales operations or sales support (IT company experience preferred).
• Proficiency in CRM systems (such as Salesforce) and understanding of Quote to Cash scenarios.
• Advanced skills in Microsoft PowerPoint and Excel.
• Excellent verbal and written communication skills in English.
• Ability to manage confidential information with integrity.
• Strong organizational and detail-oriented approach to work.

Who You Are:

• Team-oriented and customer-focused, with a collaborative mindset.
• Flexible and adaptable to changing priorities and extended hours.
• Highly motivated and results-driven, committed to continuous improvement.
• Strong interpersonal skills, able to build lasting relationships.
• Analytical thinker with the ability to multitask and prioritize effectively.

The Team You’ll Be A Part Of:

You’ll join a diverse and collaborative Deal Operations team, dedicated to delivering best-in-class sales and order management support. The team works closely with account managers, legal, finance, and technical staff to drive business objectives and customer satisfaction. You’ll contribute to a culture of continuous improvement, knowledge sharing, and operational excellence, while supporting the growth of Synopsys in Korea and beyond.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.