We Are:

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are:

You are a talented, energetic, and experienced individual eager to join our Synopsys Cloud Operations Support team. You possess a strong foundation in Linux administration and Azure fundamentals, with a keen eye for detail and a dedication to maintaining comprehensive documentation and adhering to established processes. Your communication skills are exceptional, enabling you to convey technical concepts clearly to both technical and non-technical audiences. You excel in practical decision-making and agile goal delivery, thriving in a dynamic team environment where collaboration and problem-solving are key. Multi-tasking and effective prioritization come naturally to you, allowing you to manage R&D-related activities efficiently and communicate actions and results as needed. With a background in customer support, computer operations, or systems administration, you bring a wealth of experience to the table, particularly in UNIX system administration and network operations.

What You’ll Be Doing:

• Designing, automating, and supporting Linux systems and services in a 24/7 production environment.
• Independently and collaboratively evaluating, recommending, and implementing technical solutions to meet business needs.
• Collaborating with other technical teams to solve problems and continually evolve the technology.
• Troubleshooting issues to identify root causes and help unblock the customer.
• Preparing and maintaining documentation of systems, standards, configurations, and procedures.
• Supporting day-to-day operations including installation, configuration, maintenance, and troubleshooting of the engineering secure computing environment.
• Responding to alerts, reporting issues, escalating problems as required, and resolving significant matters using independent judgment within established support practices.
• Ensuring compliance with Synopsys security policies to protect stakeholder information.

The Impact You Will Have:

• Maintaining the high-performance Synopsys Cloud environment, ensuring smooth operations and compliance with security policies.
• Contributing to the overall reliability and scalability of our cloud infrastructure.
• Enhancing customer satisfaction by resolving technical issues promptly and effectively.
• Driving continuous improvements in our technology and processes through collaboration and innovation.
• Ensuring the security and integrity of our systems through vigilant monitoring and maintenance.
• Supporting Synopsys' mission to lead in chip design, verification, and IP integration by providing a robust and reliable cloud environment.

What You’ll Need:

• Extensive knowledge of Linux operating systems and security patching.
• Experience with installing, monitoring, and administering Linux systems (Ubuntu and RHEL primarily).
• One or more Linux System Administrator Certifications.
• Experience with monitoring and logging tools.
• Programming/Scripting skills in Shell/Python.
• Basic Networking fundamentals including TCP/IP, DNS, subnetting, and routing.
• Knowledge of networking for virtual machines, particularly regarding security and performance.
• Knowledge of remote desktop software solutions such as VNC, Citrix Xen server, and VDI.
• Solid knowledge of infrastructure services like Kickstart, NFS, DNS, and DHCP.
• Knowledge in Azure resources like VM, Network, NSG, and Blob Storage is a plus.

Who You Are:

• Ability to clearly communicate technical concepts to both technical and non-technical users.
• Proven ability to work in a dynamic team environment, collaboratively resolving problems spanning multiple disciplines.
• Enthusiastic and capable of learning on the job.

The Team You’ll Be A Part Of:

The team's purpose is to build, operate, and maintain a high-performance Synopsys Cloud environment. You will be part of a dynamic team that collaborates to solve complex problems and continually evolve our technology to meet business needs.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.