IT Support & IT Infrastructure Administration Engineer

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

We're looking for IT Support & IT Infrastructure Administration Engineer to join our team!

You Are:
As an IT Support & IT Infrastructure Administration Engineer, you are a proactive and enthusiastic professional eager to support and enhance our IT services. You have a keen interest in technology and a passion for problem-solving. Your excellent communication skills allow you to effectively interact with internal users, providing them with the necessary guidance and solutions. You are detail-oriented, ensuring that system security and compliance are always maintained. You thrive in a collaborative environment and are always willing to learn and grow within your role. Whether you are a fresh graduate with high motivation or a professional with one year of experience, you are ready to take on the challenges and opportunities that come with this position.

What You’ll Be Doing:

• Providing technical support for laptops, PCs, and IT collaboration hardware/software services.

• Maintaining and resolving problems with laptop/PC hardware, software, and network connectivity.

• Communicating with end-users to provide basic training, guidance, and solutions.

• Monitoring system performance and troubleshooting issues.

• Implementing backup and disaster recovery plans.

• Ensuring system security and compliance with policies and procedures.

• Supporting IT hardware procurement, logistic operations, and asset management.

The Impact You Will Have:

• Enhancing the overall efficiency of IT operations through effective support and problem resolution.

• Improving user satisfaction by providing timely and effective technical support.

• Ensuring the reliability and security of our IT infrastructure.

• Contributing to the seamless operation of our internal systems and services.

• Supporting the continuous improvement of IT processes and practices.

• Helping to maintain a secure and compliant IT environment.

What You’ll Need:

• Bachelor's degree or above in Computer Science, Information Technology, or related field, or equivalent experience.

• About 1-5 years of experience with laptop/PC, server, and network operating systems and associated technologies. Fresh graduates with high motivation are also welcome.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills.

• IT professional certification in Linux, Windows, network, or cloud technical domains is a plus.

Who You Are:

• A proactive and enthusiastic learner.

• A collaborative team player.

• Detail-oriented with a focus on quality and security.

• An effective communicator with strong interpersonal skills.

• A problem solver with a passion for technology.

The Team You’ll Be A Part Of:
You will be a key member of the Synopsys APAC IT team, working closely with colleagues to support and enhance IT services for internal users. Our team is dedicated to maintaining a reliable and secure IT infrastructure, and we value collaboration, continuous learning, and innovation.

Rewards and Benefits:
We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

Inclusion and Diversity:

#LI-JY1