IT Support & IT Infrastructure Administration Engineer

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

We're looking for IT Support & IT Infrastructure Administration Engineer to join our team!

You Are:
As an IT Support & IT Infrastructure Administration Engineer, you are a proactive and enthusiastic professional eager to support and enhance our IT services. You have a keen interest in technology and a passion for problem-solving. Your excellent communication skills allow you to effectively interact with internal users, providing them with the necessary guidance and solutions. You are detail-oriented, ensuring that system security and compliance are always maintained. You thrive in a collaborative environment and are always willing to learn and grow within your role. Whether you are a fresh graduate with high motivation or a professional with one year of experience, you are ready to take on the challenges and opportunities that come with this position.

What You’ll Be Doing:

• Providing technical support for laptops, PCs, and IT collaboration hardware/software services.

• Maintaining and resolving problems with laptop/PC hardware, software, and network connectivity.

• Communicating with end-users to provide basic training, guidance, and solutions.

• Monitoring system performance and troubleshooting issues.

• Implementing backup and disaster recovery plans.

• Ensuring system security and compliance with policies and procedures.

• Supporting IT hardware procurement, logistic operations, and asset management.

The Impact You Will Have:

• Enhancing the overall efficiency of IT operations through effective support and problem resolution.

• Improving user satisfaction by providing timely and effective technical support.

• Ensuring the reliability and security of our IT infrastructure.

• Contributing to the seamless operation of our internal systems and services.

• Supporting the continuous improvement of IT processes and practices.

• Helping to maintain a secure and compliant IT environment.

What You’ll Need:

• Bachelor's degree or above in Computer Science, Information Technology, or related field, or equivalent experience.

• About 1-5 years of experience with laptop/PC, server, and network operating systems and associated technologies. Fresh graduates with high motivation are also welcome.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills.

• IT professional certification in Linux, Windows, network, or cloud technical domains is a plus.

Who You Are:

• A proactive and enthusiastic learner.

• A collaborative team player.

• Detail-oriented with a focus on quality and security.

• An effective communicator with strong interpersonal skills.

• A problem solver with a passion for technology.

The Team You’ll Be A Part Of:
You will be a key member of the Synopsys APAC IT team, working closely with colleagues to support and enhance IT services for internal users. Our team is dedicated to maintaining a reliable and secure IT infrastructure, and we value collaboration, continuous learning, and innovation.

Rewards and Benefits:
We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

Inclusion and Diversity:
Inclusion and Diversity are important to us. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.

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