At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first!

Job Summary: The IT Operations Specialist / ISSO provides day-to-day technical support for enterprise IT systems while also serving as the Information System Security Officer (ISSO) for classified systems. This dual-role position ensures smooth IT operations—including troubleshooting hardware, software, and networking issues—while maintaining compliance with security requirements in classified environments. The ideal candidate has hands-on experience with Microsoft 365, Azure, Intune, and Defender for enterprise operations.

Essential Job Functions:

Enterprise IT Operations Support

• Install, configure, and troubleshoot desktops, laptops, servers, telecommunication systems, and related peripherals.
• Provide Tier 1–2 end-user support through in-person, remote, and phone assistance.
• Manage user accounts, permissions, and access rights using Microsoft 365 and Azure Active Directory.
• Administer and support Intune for device management and Microsoft Defender for endpoint protection across enterprise systems.
• Perform routine system maintenance, updates, and backups.
• Support network troubleshooting to isolate and diagnose common connectivity issues.
• Track and resolve tickets using the company’s ITSM platform, ensuring timely response and resolution.

Classified Environment (ISSO Responsibilities)

• Serve as ISSO for classified systems in accordance with DoD and DCSA requirements.
• Support development and maintenance of security documentation (SSPs, POA&Ms, etc.).
• Conduct regular system audits, patching, malware updates, and security scans on classified systems.
• Perform quarterly security assessments of in-scope systems and document results.
• Ensure compliance with Risk Management Framework (RMF) requirements.
• Act as a liaison with the Defense Counterintelligence and Security Agency (DCSA).
• Support and report to the Corporate ISSM on all matters related to classified system security.

Required Qualifications:

• Associate degree in Information Technology or related field, or equivalent experience.
• 3–5 years of experience in IT operations or system administration.
• Hands-on experience with Microsoft 365, Azure Active Directory, Intune, and Microsoft Defender (enterprise IT only).
• Ability to obtain and maintain a Secret security clearance.
• Familiarity with NIST 800-171 and RMF processes.
• Strong troubleshooting skills across Windows environments, networking, and end-user devices.

Desired Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• CompTIA Security+ or equivalent certification.
• Prior ISSO or cybersecurity-related experience.
• Knowledge of ITAR and EAR regulations.

Work Environment:

• Office and manufacturing floor environment.
• Some travel (<10%) may be required to support additional sites.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Third-Party Recruiters

Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact scirecruiting@am.spectrumcontrol.com.