Harnessing the Power of Data, Together.

Solace stands at the forefront of technology and innovation, empowering the world's largest enterprises in their journey towards becoming real-time, data-driven organizations. Our cutting-edge technology intelligently, securely and reliably helps our customers by solving use cases like hybrid cloud integration, IoT connectivity, microservices, and big data distribution.

The next time you drive a luxury vehicle, order new furniture online, fly in a plane, or do some online banking, your positive experience could be a direct result of our technology, and your hard work!

Overview

This position is for a Cloud Infrastructure Engineer. You will be responsible for the daily operations of Solace Cloud, our market-leading SaaS offering, across leading cloud providers and platforms such as Amazon Web Services, Microsoft Azure, Google Cloud Platform, Kubernetes, etc.

What You Will Do:

• Responsible for deploying and managing Kubernetes clusters across various environments, including public clouds (AWS EKS, Azure AKS, Google GKE) and on-premises infrastructure.
• Actively engage with Customers, Sales Engineers, and other stakeholders to gather requirements, provide updates to ensure smooth communication and successful project outcomes.
• Improving our infrastructure tooling, observability, and automation
• Contribute to making the production environment more efficient, less error-prone, etc.
• Expert knowledge of handling production Incidents in production-grade multi-cloud environments according to industry standard Incident management
• Intermediate debugging knowledge in Linux and Kubernetes to detect malicious activity.
• Be on-call rotation and provide 24x7 off-hours support

Ideally, You Will Be:

• Highly technical, excited by technology and eager to stay up to date in a rapidly evolving environment.

• Experienced in Cloud Networking Solutions

• Knowledgeable to demonstrate the ability to debug at a system level and resolve incidents in complex cloud-based environments

• Experienced in Site reliability engineering and Incident response

• A strong communicator who can articulate complex technical issues clearly and concisely & get on the phone call with customers.

• Experienced in SaaS operations, and customer facing technical support

Required Skills:

• Hands-on experience with public cloud providers (AWS, Azure, GCP) services & features

• Hands-on experience with cloud Kubernetes infrastructure platforms such as AWS Elastic Kubernetes Service, Azure Kubernetes Service, Google Kubernetes Service

• Hands-on experience with Monitoring tools like Datadog, Kibana, Prometheus etc.

• Hands-on experience with Infrastructure Automation using Terraform, Cloud Formation

• Hands-on expertise in debugging production alerts

• Intermediate level understanding of Linux Operating Systems

• Programmer in languages such as Groovy, Python, go

• Certified Kubernetes Administrator

• Certified Cloud Administrator (AWS or Azure or GCP)

Why You’ll Want to Join Us at Solace

• We have an awesome team! You’ll get to work with some of the smartest individuals in the business
• We believe in work-life balance and believe it’s important to love what you do
• We have adopted a hybrid work model to create an inclusive working environment for everyone
• Our training programs are top-notch (LinkedIn Learning, Mentorship program, Solace Academy)
• We like to brag about our stellar customer lineup!
• We are social – we like to keep things simple and fun!
• We are one of the top-ranked employers on Glassdoor
• We have a sense of humour and make cool videos on cool topics like MITT and this!

Not sure you meet all the requirements? We still want to hear from you — we know experience comes in all forms, so don't let that hold you back from applying!

We believe that diversity in all of its forms drives innovation and growth, both in business and in life. This is why we strive to create an enriching and safe workplace where you can be who you are. It is only because of you that we can be us.

If you want to do the best work of your career and feel supported every step of the way, we encourage you to join us.

We thank all candidates for their interest, however, only those selected to continue in the selection process will be contacted. Solace welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.