Sr. Systems Administrator 2
Skyworks Solutions
If you are looking for a challenging and exciting career in the world of technology, then look no further. Skyworks is an innovator of high performance analog semiconductors whose solutions are powering the wireless networking revolution. At Skyworks, you will find a fast-paced environment with a strong focus on global collaboration, minimal layers of management and the freedom to make meaningful contributions in a setting that encourages creativity and out-of-the-box thinking. We are excited about the opportunity to work with you and glad you want to be part of a team of talented individuals who together can change the way the world communicates.
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Req ID: 76797
Description
Sr. System Administrator 2
This position brings IT technical Support to Mexicali Operations.
Including Service Desk management and Problem Solving.
Responsibilities
The Sr. System Administrator 2 is responsible for providing technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure, mobile devices, telephone systems, and audio-visual equipment. S/he must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the likely cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT System Administrator 2 must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution.
Required Experience and Skills
Experience:
Minimal 5+ years in IT Technical Support
English: 80%
- Diagnosing and solving computer issues.
- Installing and training end users in new technologies.
- Providing remote technical support over the phone or internet.
- Repairing hardware and configuring software to maintain operating systems.
- Use of Ticket systems and Basic Knowledge in ITIL procedures.
- Analyze and provide IT solutions to frequently problems.
- Coordinate software deployments in a large-scale company.
- Coordinate Windows updates / Upgrades in a large-scale company
- Manage Documentation and Services operation procedures
- Generate and present Report Metrics and results to the manager staff.
- Identify and implement IT solutions for a manufacturing environment.
- Coordinate activities with Global IT members.
Desired Experience and Skills
Skyworks is proud to be an equal opportunity employer supporting diversity in the workplace.