Job ID

499388

Posted since

17-Mar-2026

Organization

Smart Infrastructure

Field of work

Sales

Company

Heliox Technology Inc.

Experience level

Mid-level Professional

Job type

Full-time

Work mode

Hybrid (Remote/Office)

Employment type

Permanent

Location(s)

• Atlanta - - United States of America
• Raleigh - - United States of America

Transform the everyday with us!

Are you passionate about building a better tomorrow? Heliox, a Siemens business, is providing electric vehicle charging solutions to some of the biggest companies and cities in America. Jump into the driver seat as we accelerate into a truly hyper growth market.

We are shaping the market with innovative EV charging technologies and are dedicated to driving an open and accessible market for electric vehicles, as well as planning and implementing secure grid connections to enable further growth of EV adoption.

We are looking for Manager, Inside Sales and Service. This position will be based in either Atlanta GA or Raleigh NC.

You’ll make a difference with:

Team Leadership

• Lead, coach, and develop a team of three Sales Support Professionals responsible for the end‑to‑end sales order lifecycle.
• Allocate workload, set priorities, and ensure compliance with service‑level expectations and internal controls.
• Establish standard work practices, drive cross‑training, and promote a continuous improvement mindset across order management and contract administration activities.
• Provide escalation support and remove roadblocks related to customer issues, contract topics, logistics challenges, and system/process inefficiencies.
• Coordinate alignment with Customer Support, Order Management, Logistics, Finance, and Project Management to ensure clear communication and seamless execution.

Inside Sales

• Own the inside‑sales process from lead qualification through opportunity handoff to the field sales team.
• Respond to inbound customer inquiries, provide basic technical and commercial information, and convert interest into qualified opportunities.

Contract & Order Management Oversight

• Oversee the validation of sales orders against purchase orders, proposals, pricing agreements, and contract terms.
• Ensure timely and accurate entry, scheduling, billing readiness, and invoice coordination.
• Monitor contract performance across the lifecycle—documentation, change orders, shipment milestones, risks, and warranty topics.
• Identify and implement process improvements that enhance accuracy, speed, and customer experience.

Cross‑Functional Stakeholder Engagement

• Serve as the primary interface between Sales Support, Inside Sales, and operational functions (Finance, Logistics, Product Management, Project Management).
• Support leadership reporting on order metrics, backlog, forecast updates, pipeline quality, and customer responsiveness.

You’ll win us over by having the following qualifications:

Basic Qualifications:

• Bachelor’s degree in business administration, finance, supply chain, marketing, or related field.
• 5+ years’ experience in sales support, contract administration, order management, or inside sales roles.
• 2+ years of experience with the following:
• Leading teams or supervising operational workflows.
• Using SAP, Salesforce, and related CRM or ERP platforms.
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• Experience within Siemens or a comparable global industrial/technology organization.
• Strong professional judgement, analytical capability, and structured problem‑solving skills.
• Demonstrated ability to communicate contract terms, order status, and commercial requirements clearly and confidently.
• High attention to detail, accuracy, and process rigor.
• Ability to work under pressure with a strong sense of urgency.

You’ll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is 102,459 - 175,644 annually with a target incentive of 10% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.