Create a better #TomorrowWithUs 🚀
At Siemens, we build technology solutions to shape the world we live in. We transform industries and societies by combining the real and digital worlds. With over 300.000 of the world’s most forward-thinking minds and the power of a presence in more than 190 countries, we make a truly global impact.
At the Portugal Tech Hub, we take on challenges to make life easier, safer, and more sustainable for us and generations to come. We bring value to the business digitalization transition, from Portugal to the world, in areas such as Artificial Intelligence, Analytics & Business Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service Management, IT Strategy, User Experience, and many more.
Are you one of them? Come join us! ⭐
What role will you play?
As an Atlassian Operations Professional, you will strengthen our team and support the operations of our Jira, Jira Service Management and Confluence environments that we run for a number of Siemens internal and external clients.
Your new responsibilities:
• Have a good understanding of the business process that is supported by Jira and Confluence
• Support and operate Atlassian products to ensure reliable and professional operation of Jira, Jira Service Management and Confluence
• Communicating with users supporting, consulting and helping them working efficiently with the Atlassian Tools
• Educating users to work with the Atlassian Tools
• Work with other team members and users to integrate Atlassian tools with other applications securely
• Troubleshooting by evaluating logs to identify common problems, analyzing system resource utilization reports to evaluate likely causes for performance degradation
• Improve and adapt the setup and configuration of the Atlassian products
• Consult and support the Service Owner and the Jira/Confluence team in expanding the Service
We are looking for:
• University degree in Computer Science or related technical field preferred
• Written and spoken English on a proficient level is a must, additional language is a plus
• Good communication skills
• Motivation to learn new things quickly
• Good analytical and problem-solving skills
• Experience in IT operations & support would be good to have
• Experience in the area of Atlassian Software Suite (Jira, Confluence – DataCenter Edition) would be good to have
• Experience in working with virtual, globally distributed, multicultural teams remotely would be good to have
• Basic knowledge about cloud computing would be good to have
• Basic knowledge on agile working principles/methodologies are a plus
• Basic knowledge of ITIL principles are a plus
• Interest in Cybersecurity topics, Cybersecurity training and qualifications are a plus
What you can expect from us…
A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, plus the chance to join sports groups.
In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.
What makes us proud as an employer:
Merco – Companies and Leaders with the Best Reputation in Portugal (#1 Tecnology/Manufacturing)
Forbes – World’s Best Employers (#1 Engineering & Manufacturing)
LinkedIn – LinkedIn Top Companies (#2)
OnStrategy – REPSCORE 2024: Brands’ Reputation in Portugal (#1 Engineering & Electronic Services)
Fortune – World’s Most Admired Companies (#1 Industrial Machinery)
Teamlyzer – Company with the Best Interviews (#1 Technology)
Please attach your CV in English.
#Siemens #PortugalTechHub
Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!
