Overview

As the IT Service Manager for the Tax Determination platform, you will be part of the global Siemens Healthineers IT team. You will work closely with stakeholders across Finance, Tax, and IT to ensure the reliable operation, continuous improvement, and compliance of the Vertex-based tax determination services.

Task and Responsibilities

• You are the end-to-end owner of the global Vertex Tax Determination service.
• You act as the primary contact for the Tax organization on all technical and service-related matters related to tax determination.
• You manage the product backlog and coordinate technical implementations based on evolving business and regulatory requirements.
• You are responsible for Change, Problem, and Incident Management processes for the Vertex platform.
• You define and maintain the service roadmap and oversee release management.
• You lead test management, including planning and execution of test cases for new features and updates.
• You coordinate go-live activities, including User Acceptance Testing (UAT) and stakeholder alignment.
• You manage external vendors and service providers involved in the delivery and support of the Vertex solution.
• You ensure compliance with internal and external regulations, including quality, information security, and data privacy.
• You ensure seamless integration of Vertex with other enterprise systems (e.g., ERP, billing, procurement).

Education, Experience and Knowledge/Skills

Education:

· Preferably you hold a university degree in information System/ technology, computer science or in a related field

Preferred technical Skills:

• Familiarity with SaaS platforms, cloud technologies, and enterprise integration
• Solid understanding of IT Service Management (ITSM) principles and tools
• Experience in Requirement Engineering and Agile delivery framework
• ITIL certification is a plus
• Experience with Vertex O Series or similar tax determination platforms is a plus
• Strong analytical and structured thinking to manage service landscapes and dependencies.
• High customer orientation and the ability to translate business needs into technical solutions.
• Excellent communication skills in English; German is a plus.
• A collaborative team player who can work effectively with global stakeholders.

What do we offer :

• Variable and Christmas bonus

• Hybrid type of work – combination of work from home & work from office(telework / homeoffice)

• Flexible Working Hours
• Bridge days – free extra paid leave 6 days per year
• 3 sick days per year (no doctor’s permit needed)
• In case of sickness 100% salary reimbursement 20 days/ year, this includes max. 10 days/ year for of family care
• Additional pension plan
• 300 EUR for regeneration of work force via cafeteria system
• Multisport Card – employer's contribution of 10 EUR
• Recognition and Reward program
• Wellbeing program – Psychological, Legal and Financial Councelling
• Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
• Retention program (work anniversary, life anniversary, employee loans)
• Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
• Adjustable standing desk as a standard
• Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)
• Participation on world famous IT conferences like Microsoft IGNITE for best employees

Basic wage component (gross) and other rewards : starting from 2000 EUR brutto /month + VAR*

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.

Our goal is to pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://www.siemens-healthineers.com/sk

As an equal opportunity employer, we welcome applications from individuals with disabilities.