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DOD SkillBridge Internship - Client Service Manager

Siemens

Siemens

Customer Service
Orlando, FL, USA
Posted on Jul 19, 2025

Job Description

Job ID

471939

Company

Siemens Industry, Inc.

Organization

Smart Infrastructure

Job Family

Internal Services

Experience Level

Mid-level Professional

Full Time / Part Time

Full-time

Contract Type

Permanent

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the everyday with us!

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

This opportunity is unique to active-duty US Military Service members with formal approval to participate as a SkillBridge Intern in collaboration with Vets2PM’s authorized DOD SkillBridge program.

You will gain hands-on experience during your internship and will have the opportunity to join (upon successful completion of the internship) one of the world's leading technology companies.

Curious to see how Siemens recognizes the Military Community? CLICK HERE: Military Video

Our Main Business Group that you'll be assigned to:

  • Fire/Life Safety: Fire Alarm, Mass/Emergency Communication, and Sprinkler/Suppression

Client Service Management

As a SkillBridge Intern, you will help manage a portfolio of service agreements and will be responsible for the on-time delivery of scheduled services. You will ensure the financial performance of the project’s service agreement portfolio and work directly with the project customers to identify their needs and make prioritized technical recommendations for site improvements.

Responsibilities and learning opportunities include but are not limited to:

  • Works with the customer to develop service delivery plans to ensure on-time delivery of the scope of services for all assigned service agreements.
  • Effectively coordinate with internal Siemens resources to define complete service agreement maintenance plans, master schedule of services and continued updated of customers installed base information.
  • Manage service agreement financial performance and customer satisfaction.
  • Support Siemens service strategy and collaborate effectively with sales to develop account strategies to drive Siemens Digital Services to achieve customer’s business goals, leveraging all of Siemens’ service and product portfolios.
  • Identify customer needs and makes prioritized technical recommendations for service agreements adds, T&M projects, and non-installed part sales.
  • Lead Quality Assurance activities and activities that will support the service agreement renewal process.
Desired Military Experience, Backgrounds and/or Aptitude:
  • Project Management
  • Administration
  • Planning
  • Logistics
  • Computer-based Systems Management
  • Facility Maintenance/Coordination

You’ll make an immediate impact by having the following qualifications:

Basic Qualifications:

  • Only active military personnel will be considered for this internship and program acceptance requires military approval
    • Selected candidates will continue to be paid under their current wage/benefits provided by the US Military and will not be paid by Siemens directly throughout internship participation
  • High school diploma or state-recognized GED required
  • Demonstrated experience and/or applied knowledge/aptitude in the following:
    • Experience in supervising and/or leading teams
    • Experience in managing projects and interacting with clients and/or contractors
    • Experience in supporting administration, planning, logistics and other similar tasks
    • Experience managing electronic records, documents and files via software systems
    • Ability to work in a remote environment and effectively communicate (verbal & written)/collaborate with teams
  • Experience using Microsoft Office applications
  • Proficient in Microsoft Office and business software systems
  • Qualified applicants must be legally authorized for employment in the United States
  • Must be 18 years of age and possess a valid driver’s license with limited violations

Preferred Qualifications:

  • U.S. Military experience as an E-5 or above (Navy, Air Force, Army, Marines, Coast Guard, Space Force, National Guard, Reserves) directly supervising and/or leading teams
  • Associate or Bachelor’s Degree
  • Familiarity or experience with engineering HVAC, Building Automation, Fire Alarm, or Security systems

Ready to create your own journey? Join us today.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#LI-CM1 #DoD #SkillBridge #Vets2PM #DoDSB


Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency
Siemens follows Pay Transparency laws.

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California residents have the right to receive additional notices about their personal information. To learn more, click here.

Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.