Change Management Process Manager (f/m/d)

Do you want to help shape the future of healthcare? At Siemens Healthineers, we rely on people who dedicate their energy and passion to this goal – that's what our company name says. Siemens Healthineers stands for the pioneering spirit of our employees, coupled with our long tradition as the world's leading technology group in the increasingly dynamic healthcare industry.

We offer a flexible and dynamic environment full of opportunities to grow beyond oneself to develop personally and professionally. Does that sound interesting to you?

Then become part of our global team as a Change Management Process Manager (f/m/d)! This position can be filled globally, and you will have colleagues in other locations, such as Germany and India.

Your mission and responsibilities:

Continuously improve the ITSM Change Management process and lead the adoption within our IT Infrastructure organization, ensuring all changes to our services are assessed, approved, and implemented with minimal risk and maximum efficiency.

Task and responsibilities:

• As the Change Management process manager, you drive process adoption with the infrastructure service delivery teams.
• You advocate for operational requirements to be considered in the Change Management process, in cooperation with the process owner and work towards continuously improving the process.
• You optimize the tooling (ServiceNow), by identifying and addressing requirements that support process efficiency.
• You create work instructions for the change management process where necessary.
• You monitor and report on change performance metrics and KPIs to all stakeholders.
• You facilitate CAB/CCB meetings and ensure alignment with service owners and infrastructure teams.
• You are responsible for the communication of changes towards all stakeholders (internal service teams, application teams, Business Partner Manager, etc.)

Qualifications:

• You have successfully completed a Master's Degree in Information Technology, Computer Science, or related fields.
• You convince through several years of experience in ITSM, with a focus on Change Management in infrastructure environments, ideally at Siemens Healthineers
• You are certified in the ITIL framework.
• You have a strong knowledge of the ServiceNow ITSM module and reporting platforms (PowerBI).
• You have very in-depth work experience in the environment of international, cross-functional teams.

Additionally

• To be able to operate successfully in our international working environment, you have business fluency in English and German is an additional plus.
• You have a very strong IT affinity and understanding of technologies and processes in global IT organizations.
• Planning and organizational skills in a global IT organization are necessary for your daily work, in the efficient support of your stakeholders.
• You are familiar with risk management and audit practices.
• You have the ability to comprehensively communicate value in the languages of IT and Business.

Being part of our team:

Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 71,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of: diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us.

What do we offer you:

Siemens Healthineers awarded the title of Best Workplaces Poland 2025!
Our company has been recognized as a place where employees feel respected, valued, and have opportunities for growth.
The Best Workplaces Poland 2025 distinction is awarded indefinitely, which means that our commitment to building an open organizational culture has been recognized as lasting and genuine. To find out more about our business and recent news, please explore our website.

In addition, we provide a flexible and dynamic environment with the space to stretch beyond your comfort zone in order to grow both personally and professionally. Our unique team spirit arises from embracing different perspectives, open debate, and the will to challenge conventions. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we want you to seek, implement and celebrate your best ideas.

We recognize that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working.