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Siemens BMS Technical Support Engineer - Team Leader

Siemens

Siemens

IT, Customer Service
Farnborough, UK
Posted on Jul 7, 2025

Job Description

Job ID

468789

Company

Siemens plc

Organization

Smart Infrastructure

Job Family

Engineering

Experience Level

not defined

Full Time / Part Time

Full-time

Contract Type

Permanent
We empower our people to stay resilient and relevant in a constantly evolving world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. If this sounds like you, then you’d make a phenomenal addition to our vibrant international team.
We are looking for an expert and driven Technical Support Engineer Team Leader, with a strong background in Building Management Systems (BMS) to take on a Team Leader role within our growing support division. This is a phenomenal opportunity to combine hands-on technical expertise with leadership responsibilities, helping to shape the future of smart building product services!
This role will be based in our Farnborough office 2-3 days per week, with remote / hybrid working available for the rest of the week.
You’ll create impact by...
Lead and mentor a team of BMS support engineers, providing guidance, training, and performance feedback.
Act as the primary partner escalation point for complex Siemens BMS technical issues
Provide remote and on-site support for Siemens BMS systems
Be responsible for workload distribution and ensure timely resolution of support tickets
Collaborate with clients and Siemens engineers to ensure high-quality service delivery
Maintain accurate documentation and contribute to knowledge base development
Know the latest Siemens product updates and industry trends, and share insights with the team
Your success is grounded in...
Strong understanding of HVAC systems, controls, and building automation
Demonstrated leadership or mentoring experience in a technical environment
Familiarity with BACNet, Modbus, KNX, DALI and other building communication protocols
Excellent problem-solving, organizational, and communication skills
Desirable experience:
Proven experience with Siemens BMS platforms (Desigo CC, PX Series, Insight, etc.)
Siemens certification or training
Experience with energy management and smart building technologies
Knowledge of IT networks and cybersecurity in BMS environments
We offer you…
Hybrid Working: Achieve a healthy work-life balance with our flexible working arrangements
Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%.
Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days.
Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance.
Competitive salary and benefits package
Leadership development and Siemens training opportunities
A collaborative and forward-thinking team culture
Involvement in pioneering smart building projects
Ready to lead the way in smart building support?
Apply now and help us deliver intelligent, sustainable solutions for the future!
We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world—because we know that a diverse set of minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.
Please note, this role will be subject to pre-employment screening checks, including but not limited to an enhanced DBS check, social media/online searches check and references.