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Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Sales Support Manager for our business Laboratory Solutions, and you will be responsible to coordinate activities that directly support field sales functions. In this role you will coordinate a team of field product sales expert and sales support experts interacting with central departments to optimally provide field product support, prepare technical projects and economic quotations in response to tender procedures or negotiations initiated by customers. The Sales Support Manager also coordinates the team's activities, including those related to specific processes like escalations and internal approvals.

Your role:

• You will support the Country Business Lead and Territory Managers in executing the commercial strategy to achieve sales and profit targets.
• You will coordinate and prioritizes the activities of your team to ensure adequate support for the operational needs of the Sales and Product Support Management organization, with reference to:
  • Operational accompaniment/support for the sales force based on priorities and development plans for individual territories.
  • Development and presentation of technical projects, based on customer’s needs and specifications.
  • Development of detailed technical/analytical configurations and the related quoting process to evaluate the overall sustainability of the deal.
  • Development of economic offers (strategic pricing, profit, and consistency/appropriateness).
  • Support for escalation and approval procedures
  • Support for the management of activating or active contracts (e.g., internal movements).
  • Support litigation-related activities (with reference to the technical and economic components)

Your expertise:

• Master’s degree in business administration, Engineering, Life Science is required.
• Strong business result achievement attitude – strong contribution to sales and profit targets.
• Excellent interpersonal relationships within a complex international context with frequent interfunctional exchanges
• 3+ years of experience in a sales support, sales operations, or similar customer-facing role, within an international environment.
• Proficiency with CRM software to manage leads, opportunities, and customer interactions.
• Customer purchase cycle knowledge, including negotiation, public tenders’ procedures, litigation etc. (preferable previous experience with quoting and proposal generation software)
• Preferably previous people management experience: ability to lead, mentor and motivate an extended, experienced and skilled team at national level, fostering a collaborative and high-performing environment.
• Proficiency in English
• Availability to travel at least 30%
• Preferably based in Milan

To find out more about the specific business, have a look at www.siemens-healthineers.com.

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://jobs.siemens-healthineers.com/careers.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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