Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the everyday with us!

Siemens Electrification X combines the real and digital worlds in the Xcelerator IoT Software as a Service (SaaS) offering for Electrification & Automation to tackle the challenges of energy transition. Learn more about our solution HERE.

We are seeking a dynamic and visionary Head of Digital Services in Raleigh NC to lead the execution, commercialization, and customer delivery of Siemens’ next-generation digital service offerings.

This role is the face of Electrification X — our flagship platform that enables customers to participate and benefit from digital services such as demand response, condition monitoring, asset performance, and cybersecurity.

This leader will build and manage a customer-focused execution team responsible for quoting, onboarding, monitoring, and service delivery — while closely partnering with a separate product manager who oversees product roadmap and feature development. Together, you will bring innovative solutions to life and drive meaningful outcomes for our customers.

• Lead the commercialization and execution of Electrification X services, beginning with demand response aggregation and ISO/RTO market participation.
• Build and lead a high-performing team focused on customer engagement, quotation, onboarding, and successful service delivery.
• Act as an executive champion with customers, translating digital offerings into actionable value and ensuring seamless adoption across a variety of sectors.
• Collaborate with the Product Lifecycle Manager to align on roadmap, features, and deployment timelines while maintaining a strong delivery-focused execution rhythm.
• Build out the go-to-market model in coordination with marketing, commercial operations, and strategic partners.
• Partner with regional sales and service teams to quote and deliver digital services, ensuring operational excellence and revenue growth.
• Develop and implement customer success frameworks, critical metrics, and feedback loops to continuously improve service quality and customer satisfaction.
• Represent Siemens in ISO/RTO discussions, industry forums, and customer innovation engagements to shape the digital grid services landscape.
• Scale the execution of future Electrification X services such as asset condition monitoring, remote operations, cybersecurity-as-a-service, and DER (Distributed Energy Resources) optimization.

You’ll win us over by having the following qualifications:

Basic Qualifications:

• Bachelor’s degree in engineering, Energy Systems, Business, or Computer Science or equivalent work experience.
• 5+ years of experience in the following:
• Energy or digital services, including leadership of customer delivery or technical commercialization teams.
• Strong understanding of ISO/RTO demand response programs, utility program structures, and DER technologies.
• Demonstrated success in scaling digital service offerings, leading customer lifecycles, and delivering measurable outcomes.
• Skilled in partner engagement, team development, and cross-functional collaboration.
• Excellent written and verbal communication skills, with the ability to clearly articulate technical solutions and business value.
• Validated experience in project management, effectively taking concepts from inception to reality within defined scope, schedule, and budget.
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• Technical familiarity with building automation, SCADA/EMS, OT cybersecurity, and power systems.
• Knowledge of IT/OT integration, cloud platforms, and digital twin or condition-based maintenance solutions.

You’ll benefit from:

• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
• The pay range for this position is $142,310 - $243,960. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

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