Hello go-getter

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.

You’ll make an impact by:

• Manage Team, perform daily activities associated with the LRA Services - The responsibilities include requests gathering from C-Contact, Nexus, functional Mailboxes and process it in FiOna and WebLRA portals. Providing resolutions to the support mails in Functional mailboxes, PKI card requests tracking providing access to locations manage access issues and SiPass application.
• Monitor Team and process ID Card request gathering from C-Ontact, Nexus, Functional Mailbox- Work and clearing FiOna requests and process in WebLRA and closing tasks on agreed SLA's.
• Cooperates with responsible Swagat HR team, Logistics for new hires and process PKI requests order.
• Partnering with HQ LRA (as applicable), identify and implement process improvements and best practice initiatives. actively to clarify questions.
• Trouble shoot PKI issues and certificates.
• Provide Soft PKI and Multipurpose business partner certificates for applicable teams.
• Provide functional account certificates for functional accounts when required.
• Reporting and data maintaining in SiPass and customer relations.

You’ll win us over by:

• Computer Knowledge.
• Proficiency in MS Office packages like Word, Excel, PowerPoint, Access.
• Excellent Verbal and written Communication skills.
• Proficiency in Encryption and trouble shooting.
• 3+ years of corporate experience, IT support experience necessary.

Create a better #TomorrowWithUs!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.