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Senior Support Application Engineer - Electronic Board Systems

Siemens

Siemens

Customer Service
Seongnam-si, Gyeonggi-do, South Korea · Seongnam-si, Gyeonggi-do, South Korea · Korea
Posted on Jan 12, 2025

Job Description

Job ID

449407

Company

Siemens Electronic Design Automation (Korea) LLC

Organization

Digital Industries

Job Family

Customer Services

Experience Level

Experienced Professional

Full Time / Part Time

Full-time

Contract Type

Permanent
Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design.
Job Responsibilities
Troubleshoot technical obstacles to productivity with Siemens EDA’s software
Track and update customer issues using Siemens EDA’s processes and tracking tools
Develop and deliver technical training on new features and product updates
Develop technical content for Siemens EDA’s knowledge base
Communicate customers’ technical requirements as well as priority and impact, influence the product team to meet customers' needs and shape product direction
Develop positive, technical relationships with our customers, sales teams, and product engineering teams
Work collaboratively with the customer & sales teams to ensure the mutual success of the engagement
Perform early access testing and collaborate with R&D to improve product quality and capabilities
Some travel is required for support and training purposes
Job Qualifications
3 or more years of experiences with PCB/Package design, layout, verification, and analysis tools and methodologies would be an added advantage
Knowledge of the PCB or Package design process from Schematic capture to Layout would be an added advantage.
Knowledge and experience with Signal Integrity, or Power integrity analysis tools would be an added advantage.
Knowledge of the programming language like Visual Basic, VBScript, C or Python is also highly desirable
Database operating like Oracle would be an added advantage
Able to work in a team environment
Technical written and oral communications in the English language, and interpersonal skills
Bachelor or Master’s degree in Electrical/Electronics/Computer/Software Architect Engineering
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We are Siemens
A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!
We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.
Siemens Software. Where today meets tomorrow.
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