Area Sales Professional - Customer Support
Siemens
Customer Service, Sales & Business Development
Gurugram, Haryana, India
Posted on Dec 17, 2024
Job Description
Job ID
437677
Company
Siemens Limited
Organization
Smart Infrastructure
Job Family
Sales
Experience Level
Experienced Professional
Full Time / Part Time
Full-time
Contract Type
Permanent
"We're improving the way we live and work by intelligently connecting energy systems, buildings, and industries!!
Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered optimally and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components, and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.
JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE"
Area Sales Professional - Customer Support:
Job Description:
Role Overview: We are seeking a dynamic Retrofit Sales Manager to lead our customer-facing efforts in handling Retrofit sales and AMC for ELV (Extra-Low Voltage) products. This role is crucial for ensuring high customer satisfaction, expanding our service business, and managing a team of sales engineers to achieve regional targets.
Key Responsibilities:
Customer Interaction & Sales Management:
Manage Retrofit sales and AMC for ELV products, ensuring high levels of customer satisfaction in the assigned region.
Lead and manage a team of sales engineers to meet regional sales targets.
Technical Expertise & Planning:
Possess a strong understanding of building systems, including Building Management Systems (BMS), Fire Safety, Security & Surveillance, and associated systems.
Knowledge of HVAC and electrical building codes, IoT, Cloud offerings, and Industry 4.0 is advantageous.
Develop and implement strategies to achieve service sales targets and identify opportunities for Retrofit and expansion.
Forecasting & Lead Generation:
Prepare monthly forecasts and maintain an accurate sales pipeline to meet or exceed annual sales objectives.
Generate new leads, manage the profit margin of relevant projects, and maintain relationships with key internal and external stakeholders.
Responsible for achieving the yearly service sales targets overall.
Relationship Building & Negotiation:
Build and maintain strong relationships with end users, consultants, architects, turnkey contractors, and other industry professionals.
Develop negotiation strategies to meet customer needs and maximize revenue.
Strategic Development & Support:
Create opportunities for Retrofit/Modernization and maintenance contracts within Integrated Building Management Systems (IBMS).
Collaborate with technical teams for customer-specific development needs and provide accurate account insights and competitive information.
Qualifications:
Educational Background:
Bachelor’s degree in Electronic, Electrical, or Computer Engineering.
Experience:
6-8 years of sales experience with a focus on Building Automation and associated systems and services.
Proven track record in driving service sales and managing retrofit, project expansion, and service contracts.
Skills:
Excellent communication, interpersonal, and organizational skills.
Strong knowledge of security applications, including access control, BMS, video surveillance, perimeter intrusion, and integrated security platforms.
Should be focused on IOT, Digital solutions selling to end customer via consultative approach
Ability to travel up to 50% domestically as required.
Familiarity with BMS/IBMS, Security/Networking, IT securities, and emerging technology trends.
"WE DON'T NEED SUPERHEROES, JUST SUPER MINDS!
WE’VE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU?
We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow
Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers"